Field Project Manager

SUMMARY: Responsible for coordinating the installation with the Customer; ensuring all parts are received and delivered to the site; working alongside technicians and/or contractors to complete the project; verifying project functionality and completion by reviewing and uploading all required close-out documentation.

DUTIES AND RESPONSIBILITIES:

• Detail oriented and results driven individual, knowledgeable and competent in RF and optical distribution of RF signals.
• Focused on diving into current activities and opportunities and leveraging current activities into future business.
• Working alongside the team, from leadership to technicians advancing our customer’s projects, and the company’s goals and long-term vision as a leading wireless infrastructure, engineering, and construction company.
• Committed to going above and beyond on a daily basis supporting customer projects and company initiatives.
• Willing, able and motivated to travel to support company activities as needed.
• Oversee and complete successful installation of the RF system.
• Communicates all timelines with the Project Director, support staff, and the Customer.
• Review and complete all documentation and ensure it meets all installation standards.
• Maintains open and accurate communication with Project Director, supervisors, and subordinates.
• Clocks in and out for activities throughout the day in Pierson Wireless’ project management cloud solution.
• Reviews and approves time logs of technicians under supervision.
• Reviews project installations for accuracy and efficiency.
• Maintains daily completion of safety review with onsite installation personnel.
• Follows safety policies for safe work.
• Completes site walks and surveys site conditions.
• Coordinates installations with the Customer.
• Ensures all materials necessary for installation are ordered and available at the site for the installation teams.
• Maintains project timelines and communicates schedule and any potential disruptions with all invested parties.
• Supervises and works alongside technicians and contractors to ensure installations are being completed per manufacturer and Pierson Wireless standards.
• Makes recommendations to the Administration about hiring/firing employees based on job performance.
• Properly documents work performed in Pierson Wireless’ project management cloud solution.
• Provides support to other team members and staff as needed.
• Operates company provided equipment and vehicles in a safe manner and follow all local laws, regulations, and ordinances.
• Submits receipts and expense records.
• Abides by all policies and procedures as identified in the Pierson Wireless handbook.
• Is cross-trained to lend support other Pierson Wireless staff and departments.
• Performs other duties as required (i.e. cleaning, moving, fabrication, etc.).
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises Technician Levels 1, 2, 3, and Contractors employees within the Technical Support department(s).
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning and participating in installation activities; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or 3-5 years related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses and registrations required/preferred:
• Valid driver’s license required.
• OSHA 10 hour certified (required)
• OSHA 30 hour certified (preferred)
• Microsoft Office Suite proficiency
• Other skills preferred:
• 3-5 years of low voltage cable installation experience (preferred).
• Anritsu certification (preferred).
• Fiber optic fusion splicing experience (preferred).
• Stable work history
• Other skills required:
• Weekend and night work may be required to complete closeout packages and other job-related paperwork.
• Where formal education requirements are stated, the equivalent may be substituted.
• Minimum 3 years of on-job training.
• Minimum 3 years of experience with RF in-building systems.
• Strong leadership skills.
• Strong communication skills.
• Good knowledge of service networks: GSM, CDMA, WCDMA, LTE, EVDO and the service applications characteristics and capabilities.
• Good knowledge of service network implementations and integrations including deployment, access, core, and transport service networks.
• Knowledge of a variety of DAS platforms including JMA, Solid, Commscope, ADRF, and Corning.

COMPETENCIES:

• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies the appropriate person with an alternate plan.
• Management – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Occasionally exposed to wet and/or humid conditions (non-weather)
• Frequently works near moving mechanical parts
• Frequently works in high, precarious places
• Occasionally exposed to outside weather conditions
• Occasionally exposed to extreme heat or cold (non-weather)
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move more than 50 pounds
• Specialized equipment, machines, or vehicles used: Ariel lifts, RF Testing Equipment

BENEFITS:

• Competitive salary
• Medical, Vision, and Dental insurance – EMPLOYER pays 100% of employees’ premiums
• EMPLOYER provided Short term / Long term disability, Life insurance and Accidental Death & Dismemberment after 1 year
• 401(k) retirement savings with employer match – eligible at 1 year
• Meal stipend while traveling
• Paid travel time
• Paid training/certifications
• Paid vacation
• Paid holidays