Highly regarded and rapidly growing healthcare company seeks a Chief Operating Officer – COO – to lead a multi-state, multi-plan organization. The COO – Health Plans will be responsible for improving operations and scalability in these areas: claims, credentialing, provider data management, call center, configuration â core transactional platform work for a health plan.
We are searching for candidates who reach beyond the status quo – who will bring fresh ideas to the table, and are interested in driving this company to a new, exciting level. This is a transformative healthcare leadership opportunity.
We are searching for candidates who reach beyond the status quo – who will bring fresh ideas to the table, and are interested in driving this company to a new, exciting level. This is a transformative healthcare leadership opportunity.
The COO will:
- Develop, implement and manage a multi-year strategic plan to improve the company’s core transactional platform including claims, credentialing, provider data management, call center.
- Lead and drive company overall goals for growth, financial performance and margin sustainability.
- Improve performance through continuous improvement, digital transformation, operational excellence and leadership.
- Build scalable, efficient operations to meet all requirements of government customers.
- Lead the transformation and adaption to new technologies, developing â build or buyâ criteria for all health plan functions.
- Remediate gaps in core functional areas including: delegation and vendor oversight, network, provider data management, claims, credentialing and call centers
Requirements;
- Bachelor’s degree, MBA preferred, Six Sigma Black Belt preferred
- 10+ years in managed care leadership positions
- 10+ years with Medicaid and Medicare operations
- Demonstrated ability to manage operations in a larger multi-site matrixed healthcare system including delivery of integrated care delivery, population management, strategic planning and budget process.
- A track record of success in improving transactional operations eg. claims, credentialing, provider data management, call center.
- Deep systems knowledge including managed healthcare delivery systems to include critical components and interdependencies
- Demonstrated track record of process improvement
- Knowledge of variety of financial and operational structures viable in managed care.
- Ability to plan, organize, schedule, direct, control, and monitor large-scale, multifunctional project activities.
- Strong business and leadership acumen