Associate Project Director

SSRS Associate Project Director

The Associate Project Director (APD) provides support for survey research projects. The APD is responsible for quality control of surveys, including omnibus, custom phone, web and mail. Duties include formatting, reviewing and testing questionnaires for accuracy, logic and flow, as well as back-end data checking. The APD will communicate with internal teams to assure the data and other deliverables meet with the project specs.

Key Responsibilities:

• Format questionnaires
• Check CATI and web programs; check RDGs and annotates
• Check and verify sample releases
• Monitor interviews
• Provide feedback on recordings and facilitate transfer to FTP site for client/internal staff review
• Compare rates and incidences to estimates; provide daily/weekly rate/incidence updates
• Set up tab plans and toplines
• Check incentive files; text correction of incentive and verbatim files
• Check coding, crosstabs and simple SPSS files
• Provide clear specifications and schedule to operations team
• Coordinate with Omnibus team on survey inserts
• Provide background research
• Assist with incoming and outgoing respondent communications
• Other duties as the needs of the business dictate

Position Requirements:

• Undergraduate degree in marketing, social science, business or equivalent combination of education and work experience
• Ability to problem solve/critical thinking
• Professional attitude and strong interpersonal skills
• Proficiency in Microsoft products, particularly Excel and PowerPoint
• Experience with SPSS
• Organizational skills and the ability to manage multiple projects while preserving attention to detail
• Excellent communication skills, both written and verbal