Vice President of Sales & Marketing – TRI Pointe Homes (Char…

Are you interested in joining an infectious company culture where accountability, top performance and teamwork are valued and rewarded? A company that has been recognized as 2016 Builder of the Year by Builder and Developer magazine

TRI Pointe Homes is looking for an experienced, enthusiastic individual to join our talented group as a Vice President of Sales & Marketing in our Charlotte office.

Position Highlights: Responsible for providing strategic leadership to the brand/division sales team with the goal of optimizing revenue, profit margin and market share.

Position Responsibilities:

• Recruits, hires, evaluates, trains, develops and retains a productive and highly engaged sales team.
• Develops positive, teamwork and achievement-oriented work culture for sales staff.
• Models and reinforces actions consistent with the Company’s values, vision and culture in line with the core leadership competencies listed on the following page(s).
• Ensures understanding and compliance with legal regulations, sales policies, internal control procedures and practices.
• Oversees the development of sales rallies, training sessions, lead conversion coaching, classes and seminars designed to enhance the skills of assigned New Home Advisors, New Home Specialists and other sales team members.
• Works with sales manager(s) to coordinate the sales and closing process for assigned geography, leveraging home office and local resources (e.g. marketing, communications, merchandising, TRI Pointe Connect mortgage operations).
• Ensures achievement of established sales plan and affiliated business capture goals, while providing superior lead conversion and customer experience that is consistent with the Company’s mission, vision, values and brand pillars.
• Works closely with design studio staff/purchasing to ensure that the right options are being offered for sale and that they are packaged, priced and sold appropriately.
• Supervises the planning and organizing of broker previews, promotional events and business meetings.
• Works collaboratively with marketing manager/director to develop brand/division and community marketing assets and communication materials both online and offline that build community interest lists and deliver qualified prospects to sales, ensuring fruitful customer interactions between marketing and sales.
• Collaborates with the marketing manager/director on the consumer-driven vision for each community and participates in the design team process to bring that vision to life in the community design, new home gallery, New Home Specialist and New Home Advisor customer interactions and marketing communications.
• Collaborates with other members of leadership in the selection of land and the creation of product, bringing an in-depth understanding of the brand/division’s markets, up-to-date consumer preferences and the competition to the discussion.
• Keeps senior management (including Brand/Division Presidents and home office functional heads) informed of opportunities, problems, progress and support needed.
• Serves as the voice of the customer.
• Develops and maintains close relationships with key broker and consumer groups.
• Works collaboratively with other team members to identify market trends.
• Evaluates the team’s execution to ensure continuing improvement in consumer experience.
• Ensures New Home Advisors engage customers using the Brand/Division’s defined selling process and related touchpoints by monitoring on-the-job performance and CRM data, reviewing call recordings, shop videos and role playing.
• Reviews customer surveys (ex: customer satisfaction, Net Promoter, homebuyer survey) and qualitative feedback to identify trends and patterns of customer preferences and potential gaps in execution.
• Collaborates with home office marketing team on sales strategy and the execution of sales initiatives.
• Leads the divisional implementation and evaluation of sales initiatives and sales programs.
• Develops and maintains current knowledge of brand/division and competitor policies, programs, pricing and products, as well as sub-market health and economic influences.
• Oversees timely, accurate collection of key competitor data via the New Home Advisors, monitors and shops competitive products, providing feedback to brand/division leadership to ensure they’re kept abreast of market trends and that appropriate positioning actions are taken
• Prepares forecasts and undertakes other relevant business analysis for assigned geography.
• Works with Division President, sales manager(s), marketing directors/manager and division controller to set community pricing and incentives, manage homesite releases, margins and sales pace.
• Provides required reports to brand/division and home office management in a timely and consistent matter.
• Other duties as assigned.

Position Qualifications:

• Bachelor’s degree required with focus on Sales, Marketing, General Business, or a related field preferred.
• Minimum of 5 years’ experience in homebuilding industry.
• Strong leadership and management skills.
• Solid knowledge of sales programs, policies and procedures.
• Understands homebuilding industry (its standards, practices and processes).
• Ability to prepare, plan and deliver clear and persuasive sales presentations and teach others to do the same.
• Ability to inspire, motivate and communicate effectively both verbally and through clear, concise written messages.
• Ability to consistently set goals and meet deadlines (set up by self, others and leadership).
• Experienced in utilizing business analysis, planning and customer relationship management (CRM) systems to achieve sales objectives.
• Proficient in Microsoft applications including Outlook, Word and Excel.

Company Highlights:

• TRI Pointe Homes is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders.
• TRI Pointe Homes designs, constructs, and sells innovative, single-family homes and condominiums.
• Founded on more than a century of real estate industry experience, the company is dedicated to building quality master-planned and urban infill communities throughout core growth markets in California, North Carolina and Colorado.
• TRI Pointe Homes was recognized as 2016 Builder of the Year by Builder and Developer magazine.
• Committed to insightful design and superior craftsmanship, the company is setting a new standard in home building and customer experience.

For more information, please visit http://www.TriPointeHomes.com.

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

Required Skills

Required Experience