SEO Head of Enterprise Framework Program Execution Operation…

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,600 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 263,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations.

The Role

The Enterprise Framework Office (EFO) is a new team, sitting within the Strategic Execution and Operations Office(SEO), responsible for identifying, developing, operationalizing, and executing strategic initiatives to align various frameworks into a unified Enterprise Framework allowing for end-to-end transparency across the Enterprise through the normalization and connection of disparate data sets. This team will enable Enterprise views to enhance risk reduction, identify efficiency opportunities and provide business insights to make informed strategic decisions. EFO is responsible for driving enterprise-wide transformation by identifying the core components for integration, designing the operational model, building a robust change management strategy, and establishing enterprise-wide governance including the creation of policies and procedures for standardizing the overarching Enterprise framework model.

The Head of Enterprise Framework Program Execution will report directly to the Head of the Enterprise Framework Office. This leader will lead a team responsible for:

• Managing the end to end EFO strategic planning, inclusive of the EFO team Target Operating Model and development of engagement model with the SEO;
• Creating and executing the enterprise-wide program and change management efforts through the creation of a flexible cross-functional team supporting each of the EFO verticals (Framework Methodology and Execution, Platform Design & Integration, Governance, and Inventory Operations) ensuring consistency horizontally in messaging to the enterprise;
• Acting as a change liaison to the EFO stakeholders providing thought leadership on best practices and approaches across the company to drive and measure transformational change;
• Building and implementing an ongoing robust communications strategy that supports each of the EFO verticals with consistent messaging and EFO branding;
• Creating horizontal EFO program reporting and metrics establishing a best in class ability to inform leadership on organizational performance, work progress and active/emerging issues or initiatives; and
• Managing the operational aspects across the EFO inclusive of financials, hiring, business continuity planning, business process management; etc.

This leader will partner with other EFO verticals, the business, operational and risk leaders, and technology amongst others to embed the Enterprise Framework into the daily operations across the bank.

Preferred Locations: Charlotte, NC; San Francisco, CA: Des Moines, IA; Other major metropolitan areas will be considered

The Candidate

This role will have significant exposure to executive leadership. Relationship building skills at all levels will be a critical success factor. This role will report directly to the Head of the Enterprise Framework Office and be accountable for hiring, retaining, and developing a diverse, strategic, and execution oriented team.

The successful candidate will work closely with other senior leaders across Independent Risk Management, Corporate Functions and the Front Line (including Front Line Control Executives) in the development and execution of company risk management and operational strategies leveraging the Enterprise Framework. Accordingly, critical success factors will include the ability to develop partnerships with many business and functional areas and provide execution excellence.

The successful incumbent should also have understanding of the current environment. Having an understanding of enterprise taxonomies and inventories that currently exist, how they are used, where they are used, and existing relationships and alignment to those inventories will be helpful to the incumbent.

Required Qualifications

• 12+ years of experience in one or a combination of the following: Operations, production, strategic planning, project management, implementation, or 10+ years of management experience in operations, production, strategic planning, project management, or implementation

Other Desired Qualifications

• 12+ year’s recent and relevant operations, production, strategic planning project management or implementation experience which impacts multiple businesses or is enterprise wide in scope.
• Experienced in or an understanding of our internal risk framework including Independent Risk Management, first and second lines of defense.
• Risk management or risk mitigation experience, specifically within operational risk and compliance.
• Demonstrated ability to build and maintain strong credible relationships with key stakeholder group’s preferably executive management, regulators and internal auditors.
• Champion of change that consistently demonstrates courage and confidence
• Superior verbal, written, presentation and interpersonal communication skills including experience partnering with leaders across all levels.
• Strong relationship management skills to include effectively working with leaders across various levels including executive leadership.
• Ability to communicate effectively to senior leaders and simplify complex information and translate it in a way that is simple and easy to understand.
• Ability to influence without direct authority
• Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulators and internal auditors
• Strong analytical skills with high attention to detail and accuracy
• Advanced Microsoft Office skills
• Advanced degree (MBA/PhD) and/or certification (FINRA, PmP, etc.)

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.