SEO Head of Enterprise Framework Governance Operational Risk…

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,600 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 263,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations.

The Role

The Enterprise Framework Office (EFO) is a new team sitting within the Strategic Execution and Operations Office (SEO), responsible for identifying, developing, operationalizing, and executing strategic initiatives to align various frameworks into unified Enterprise Framework allowing for end-to-end transparency across the Enterprise through the normalization and connection of disparate data sets. This team will enable Enterprise views to enhance risk reduction, identify efficiency opportunities and provide business insights to make informed strategic decisions. EFO is responsible for driving enterprise-wide transformation by identifying the core components for integration, designing the operational model, building a robust change management strategy, and establishing enterprise-wide governance including the creation of policies and procedures for standardizing the overarching Enterprise framework model.

The Head of Enterprise Framework Governance will report directly to the Head of the Enterprise Framework Office. This leader will lead a team responsible for:

• Developing the governance and oversight processes to oversee the effective development of the Enterprise Framework Office ensuring strong risk management and compliance with all risk and regulatory requirements;
• Creating, overseeing and maintaining a robust governance structure inclusive of setting up and running an executive level committee and council, and creating and maintaining all policies, procedures, and standards;
• Executing regulatory and audit issue remediation in coordination with the broader Enterprise Framework Office;
• Maintaining artifacts and validation of risk remediation controls and required toll gates;
• Partnering with the Program Execution team to design and develop a flexible reporting and analytics suite; and
• Tracking of regulatory inquiries amongst other governance activities.

This team will ensure that all policies created are effectively applied and monitored across the Enterprise Framework model.

To ensure effective governance, this leader, together with the EFO, will liaise with other key functions that are needed to develop, implement, and maintain policies, processes, systems, or data needed to support ongoing maintenance of the Enterprise Framework model This leader will coordinate with Business Continuity Planning, Services Governance Office, Business Process Management, Supply Chain Services, Enterprise Information Technology, Corporate Properties Group, the Law Department, Finance, and HR amongst other partners to align policy requirements with the Enterprise Framework model. This leader will partner with other EFO verticals, the business, operational and risk leaders, and technology amongst others to embed the Enterprise Framework into the daily operations across the bank.

The Candidate

This role will have significant exposure to executive leadership. Relationship building skills at all levels will be a critical success factor. This role will report directly to the Head of the Enterprise Framework Office and be accountable for hiring, retaining, and developing a diverse, strategic, and execution oriented team.

Successful candidates will be strategic thinkers with a strong understanding of risk management and governance. They will have a strong attention to detail. The candidate will be able to think broadly and bring together inter-connected concepts to ensure consistency across processes.

Required Qualifications

• 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
• 5+ years of management experience

Desired Qualifications

• Ability to articulate complex concepts in a clear manner
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications

• 10+ years recent and relevant risk related, compliance and/or audit experience
• Knowledge and understanding of the Enterprise Risk framework
• Experience successfully navigating, planning and leading a team through change within a highly complex, matrixed environment
• Demonstrated experience successfully communicating and partnering with senior managers, subject matter experts and executives
• Direct regulatory experience with regulators and/or internal audit partners
• Experience consulting with partners and stakeholders around key performance indicators, dashboards and scorecards
• Experienced in taking complex concepts and simplifying them in a way that is clear and easy to understand at all levels
• Ability to lead through influence in a highly complex and ambigious environment
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Proven ability to foster relationships, promote teamwork, influence and motivate others
• Superior verbal, written, presentation and interpersonal communication skills
• Strong relationship management skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.