Overview
Come join US Sales supporting the Small Business & Self-Employed Group (SBSEG) as a Sales Manager (Manager 1) for QuickBooks Capital Sales. We support our customers by providing a consultative sales experience around how sell bookkeeping services to our small business customers. As a Senior Inbound Sales Manager, you will oversee the inbound sales operations and outcomes across multiple locations responsible for helping small businesses choose the right solution. You’ll collaborate extensively with cross-functional teams across Sales Operations, Finance, Marketing, Learning & Development, etc. to build and execute strategies to accelerate new customer and ecosystem growth.
SBSEG Inside Sales is a multi-channel organization focused on building customer confidence by providing Small Business expertise in every interaction. Our Senior Sales Managers are expected to have great people development skills, think analytically, and be able to balance both short and long-term outcomes – all while being an effective communicator to influence strategy. Across all of our channels and workgroups, Inside Sales is responsible for acquiring new users and growing our existing customers’ usage of the Intuit ecosystem of products.
If you identify with the following attributes, you could be a fit for the Quickbooks Capital Sales Manager:
- You drive exceptional results so others can count on you.
- You’re able to develop yourself and others to do the best work of our lives.
- Boundary-less in your thinking and actions.
- Identifies and considers innovative approaches to situations or problems, plus accepts new and radical ideas with an open mind.
- Ability to flex from one priority to another, multi-task and make smart decisions about how to invest your time.
- You’re an avid learner who is inquisitive, loves big challenges, and are able to take on change with high emotional intelligence.
- Actively works at developing proficiency in selling skills and tools, leveraging a variety of methodologies.
- Inspired to deliver best you can be results through adverse situations.
- Your integrity goes beyond being honest to taking pride in your responsibilities at work and in the community.
Responsibilities
- Coaching frontline Sales team on will and skill of their role. Ability identify and teach/coach the behaviors that need to change to enable consultants to deliver world-class conversations resulting in achieving goals.
- Ability to focus on both short- and long-term goals while balancing all stakeholders (employee, customer, shareholder) to develop the executional tactics to be successful.
- Collaborate with cross-functional partners (Sales Ops, Finance, Marketing, L&D) to inform Sales $ & Unit plans, compensation targets, staffing forecasts, new hire ramps, sales processes, etc.
- Lead teams through the process of change getting those in organization to see big picture in order to drive engagement and impact.
- Identify key gaps in the business and/or conversations leveraging metrics and observation. Tactful at cutting through the noise to bubble up key themes and insights and be able to share effectively.
- Responsible for performance management and development of the members of the team. Inspects frontline sales to ensure conversations and pipeline management is consistent across the team/org.
- Consistently able to lift performance of the team.
Qualifications
- Experience leading or coaching frontline sales teams (at least 3-6 months)
- 5+ years experience within sales organizations learning different processes, systems and sales methodologies
- Strong analytical skills being proficient in spreadsheet tools that help compile and analyze metrics
- Exemplary interpersonal skills resulting in strong leadership that builds trust and engagement across a large multi-site organization
- Strong computer skills demonstrating effective resource navigation and tool utilization
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