What youâll do
- Working work withagile teams using Scrum and Kanban methods to successfully deliver the project and continue to improve on the existing processes and culture of the organization. He/she will remove obstacles to the teamâs process, Run Agile Sprint planning, retrospective, demo and daily scrum meetings.
- Own and drive all project details, issues, etc.
- Develop and document well formed stories, requirement documentation and manage the product backlog
- Raise key decision points and risks to leadership for resolution.
- Develop and drive incremental quality and agility into the organization as it relates to assigned projects.
- Ensure that standards and processes are consistently followed and enhanced.
- Remove impediments or guide the team to remove impediments by finding the right personnel to remove the impediments.
- Facilitate discussion, decision making and conflict resolution.
- Provide all support to the team using a servant leadership style and leading by example.
- Build a trusting and safe environment where problems can be raised without fear of blame, or being judged, with a concentration of healing and problem solving.
- Be able to bring transparency to the business and program about development and grow business trust.
- Must be able to notice the differences and issues as they arise and elevate them to management.
About you
- Successful candidate must have 5+ years working on the delivery of CRM and related applications.
- Experience with Salesforce or similar CRM system.
- Must be highly effective at working with all levels of resources and leadership.
- Strong communication skills, customer relationship management skills and team leadership skills are paramount to the success of this role.
- Must have demonstrated experience and appreciation in different styles of Agile, i.e. Scrum, Kanban etc.
- Knowledge of crossover/inter-dependencies between infrastructure tasks and development activities
- Experience managing and leading project managers, developers, architects, testers, etc.
- Must be able to multi task and lead and manage multiple teams simultaneously while providing appropriate direction and oversight.
- Must be a results oriented, get things done leader â with a history of success and the desire to help an organization evolve and grow.
- Advanced problem solving and negotiation skills.
- Advanced experience with requirements identification, elaboration and documentation
More about you
- Salesforce Admin Certification a plus
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