Parts Director
Are you looking to utilize your leadership skills, customer service mindset and your expert knowledge of parts? Come lead the parts department of a successful, dynamic car dealership.
Responsibilities:
- Responsible for the operations, personnel, marketing and profitability of the department
- Train and manage all parts sales professionals on dealership procedures and productivity
- Observe, encourage and inspire parts counter personnel to secure customer loyalty
- Forecast sales, gross profits and expenses
- Maintain above national average CSI score and follow up with all guest issues or concerns to ensure customer satisfaction
- Develop and execute effective customer relations policies
- Hold weekly departmental meetings and set sales and parts goals
- Interact with outside vendors and other dealership management
Qualifications (Education, Experience, Certifications, Licenses
- Minimum high school diploma or GED equivalent required
- Two to four year college degree preferred
- At least 3-5 years of automotive parts management experience
- Previous experience as a Parts/Service Manager and/or Advisor recommended
- Excellent customer service skills
- ADP experience a plus
- Ability to be analytical, problem solve and multi-task
- Self-motivated enthusiastic presence in a team environment
- Strong written and communication skills
- Consistent and stable work history
- Valid driverâs license and clean driving record
- Professional appearance and work ethic
- All potential employees must pass pre-employment testing including a background check and drug screen
Benefits:
- Fast paced work environment
- Paid training and development
- Career growth opportunities
- Medical and dental coverage available after 2 month period
- Paid vacation
- 401(k)
Job Type: Full-time
Additional Compensation:
- Bonuses
Work Location:
- One location
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
This Company Describes Its Culture as:
- Aggressive — competitive and growth-oriented