Associate – Scrum Master

Knolls 3 (12038), United States of America, Glen Allen, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Associate – Scrum Master

Summary:

In the Agile Scrum Master role, you’ll serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. The Scrum Master will drive the appropriate Agile methodology (Scrum/Kanban) focused on predictable, quality delivery and driving continuous improvement of the team. The Scrum Master will facilitate team productivity by removing impediments that may obstruct the pursuit of the team’s goals and by preserving flexibility and ability to rapidly respond to changes on the team.

General Responsibilities:

• Serves as scrum master for two or more teams
• Ensures team maintains focus on quality and continuous delivery
• Establishes a safe environment where the team can be effective and self-sustaining
• Drives the team to improve collaboration and self-organization
• Coach team members & Product Owners on Agile practices and JIRA
• Facilitates teamwork and continual improvement of the team’s agile practices
• Proactively identifies impediments and appropriately resolves using network of peers/formal channels and escalates when appropriate
• Demonstrates ability to balance data with other factors when making decisions
• Utilizes team feedback and team metrics (quality, delivery rate, etc) to identify areas of opportunity and works with team to continuously improve
• Understands domain architecture and upstream/downstream dependencies
• Actively seeks and participates in a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• Certified Scrum Master
• At least 1 year of Agile Experience

Preferred Qualifications:

• Bachelor’s Degree
• 2+ years performing Scrum Master Role
• Subject Matter Expert in Jira
• Expert in easy BI reporting

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.