The Dispensary Manager is responsible for the financial performance, safety, security, human resources and sales for the Denver Dispensary Location. The Dispensary Manager leads by example to provide seamless customer service to our patients and employees. He/she will ensure that we provide consistent and compliant practices that are aligned with Colorado Law and our policy. This person will lead, guide and direct a team of passionate people to meet or exceed sales goals, provide superior customer service and ensure the dispensary has the correct inventory on-hand. Additional duties include being responsible for opening and closing the dispensaries, training new employees, developing talent and assisting with various projects.
Responsibilities includes:
Leading the dispensary team by example which includes providing excellent patient care, superior time management and supporting our team environment by being open to performing all duties within the dispensary during all open hours
Manage the schedule for the team, provide consistent performance coaching and manage the sales, human resources and operations for the team
Responsible for the financial performance of the location including managing profit and loss statement, cost of goods and inventory and staffing
Assisting with directing other team members including training new employees, and providing superior knowledge on medicine, products and devices
Providing superior customer service to our patients
Understanding the medicinal benefits of our cannabis products and effectively communicating those benefits to patients
Lead the cash handling and daily reconciliation process for the location
Contributing to a small close-knit sales and service team including working together to provide excellent patient care
Ensuring a safe environment for our staff and customers by following all safety and security protocols
Ability to work during the dispensaries’ open hours including nights and weekends
Education, Experience and Skills Required:
Previous experience managing in a Dispensary or 3 years leading a team in a retail environment
Must be 21 years of age to work in a marijuana dispensary
Previous experience leading a retail sales environment
Proven ability to provide a high level of customer service to patients
Experience in working with a point of sale (POS) system
Ability to meet high volume targets while still providing quality patient care
Willingness to work, learn and appreciate the complexities of the cannabis industry
Computer literacy with experience working with both internal and external web-based systems
Bachelor’s degree or higher (preferred)
Job Type: Full-time
Additional Compensation:
- Tips
Work Location:
- One location
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