Senior Project Manager

Utilant is a global software company with headquarters in Buffalo, NY. Utilant specializes in creating cutting edge software applications for the insurance and real estate industry. Our rapidly growing company is looking for an experienced Business Analyst.

In this position, the Senior Implementation Project Manager is responsible for leading the implementation of our LC360 software for new and existing clients. During the implementation, the Senior Project Manager will direct and lead a cross-functional team of subject matter experts and will be responsible for the successful and on-time completion of the project and the contractual deliverables.

Responsibilities:

• Manages projects proactively, working to get ahead of potential pitfalls.
• Ability to work with both internal and external teams to identify options to mitigate risks to project.
• Skilled in working with Engineering and others to manage complex product customization through SDLC.
• Demonstrates ability to manage multiple client projects/tasks simultaneously.
• Maintains a calm and professional demeanor at all times during the project.
• Strong ability to build and managing client relationships.
• Provides smooth transition and handoff to Client Experience Team at end of implementation.
• Ensure client has a positive overall experience with the implementation of the product.
• Skilled ability to manage messaging to clients as appropriate.
• Manages stakeholder and client expectations carefully throughout the life of the project, ensuring that risks are known and mitigated appropriately.
• Works at a strategic level with client, understanding their business needs and how project implementation may affect different areas of their business/ organization.
• Leads and monitors the full implementation process for large-complex and/or Global client projects to ensure all deliverables are met according to contract.
• The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not all-inclusive.

Expectations:

As part of assuming this role, Utilant expects the following from the person:

• Act in accordance with the Vision, Mission and Values set forth by Utilant, LLC.
• In this position you may be required to perform duties as assigned outside of normal working hours.
• Develop a thorough understanding of the company culture.
• Flexibility in assuming duties not outlined in the responsibilities as needed.
• Display ability to work self-directed and to take initiative to work quickly, and independently.

Physical requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit, use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stoop, kneel or crouch. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and peripheral vision.

The intent of this job specification is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this specification.

EOC

Utilant LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Utilant LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.