The Senior Commercial Project Manager (Deal Desk) collaborates with the commercial deal team members to connect, coordinate and prioritize the necessary resources to further deal strategy and support business growth. In this role, you will partner with internal and external resources on deals of large size and complexity to identify the right deal team members, manage timelines and document important deal details. The ideal candidate is committed to providing a seamless customer experience, enjoys managing multiple competing priorities and can effectively communicate with a variety of internal and external stakeholders at multiple levels.

The location of this role is flexible with the ability to work remotely.

Responsibilities:

• Partner with commercial deal teams to prioritize customer opportunities.
• Manage complex and high level RFPs by documenting customer needs, goals and opportunities, facilitating customer calls and ensuring quality and accuracy of information.
• Coordinate deal team communication including internal strategy discussions, Q&A sessions, web and bid site management.
• Collaborate with a variety of internal teams to create deliverables aligned to customer goals.
• Communicate directly with customers via phone, email, skype, in person, RFP submissions, etc.
• Attend meetings with customers and manage action items, next steps and key follow up items.
• Support commercial deal team members by assisting with contract management, complex deal development, sales strategy and process improvements.
• Manage project execution from start to finish with adherence to scope, quality, timeline, and costs.
• Drive continuous improvement through providing process improvements and creative approaches to how we provide a top notch customer experience.
• Stay appraised on business strategy, products and service offerings, the external market and the specific needs of assigned accounts.
• Perform critical project related tasks such as managing and creating customer deliverables ensuring timelines are met and providing ongoing update to commercial deal team members and customers.

Required Qualifications:

• Bachelor’s Degree
• Minimum 4 years’ professional experience
• Advanced proficiency in Microsoft Office Suite
• Ability to travel up to 10%

Preferred Qualifications:

• Experience in sales strategy, enablement and/or solution design
• Exceptional organizational and time management skills
• Demonstrated ability to manage a portfolio of projects and prioritize work with little direction
• Business facing skills (listening, ability to playback and validate concepts and develop proposals)
• Ability to influence and effectively work with others throughout the organization
• Exceptional written and verbal communication, with ability to facilitate small and large group discussions
• Thrives in a fast-paced environment with last minute requests and changing and competing priorities