Home Care Administrator/ Head of Operations

HCA is seeking an experienced Home Care Administrator/Head of Operations to lead our Dana Point, CA team!

Home Care Assistance is the leading consumer health company in the in-home care industry with nearly 10,000 champions of aging well serving older adults across North America. The Company is recognized for its precision wellness and cognitive health platform and integrated partnerships with premier healthcare organizations. HCA is the official caregiving partner of the Women’s Alzheimer’s Movement and producer of an award-winning healthy longevity book series.

Our ideal candidate for the Head of Operations has experience in home care, home health or senior care, and proven ability to build and lead successful sales and marketing, care management, and staffing teams. In addition, the ideal candidate has had a successful history growing a business, and expanding across multiple locations and geographic regions. The Head of Operations has the primary responsibility to ensure overall growth and success of our office by hiring, training, and developing new team members.

We need a serious go-getter who understands our services and how we can actively impact the lives of the senior community through our superior service and unparalleled care model.

Responsibilities include:

• Developing the strategic road map and leading efforts to build a great home care team – in sales, care management and staffing
• Ensuring we meet our growth goals by developing a strong understanding of the home care industry, competitive landscape, and regional regulatory requirements
• Evaluating expansion markets and sourcing top-tier talent to join our team
• Playing an active role in our operations as needed and resolving day-to-day operational issues as appropriate
• Understanding and being able to step into the roles of marketing, client care management, staffing and employee management as needed, to support the overall success of the team
• Coordinating with the local team, as well as our corporate team, to ensure the quality of services meet HCA standards
• Participating in company-wide and regional initiatives as needed

Requirements for the role:

• 5+ years experience in Home Care, Home Health, Senior Living or Senior Care
• Self-starter and able to shift gears at any given time
• Problem-solver and a team-player
• Detail-oriented with excellent written and verbal communication skills
• Ability to keep up with the fast pace of a 24/7 environment
• Demonstrated organizational skills, flexibility, assertiveness and team orientation
• Tech savvy, comfortable with all Microsoft Office and Google products

In addition to these duties, we are looking for someone who is hard-working, ambitious, has a positive attitude, friendly, outgoing and professional. If you think you’d make the next great addition to our team, please send in a resume.

Perks:

• Opportunity to be a part of an Award Winning and Growing company!
• Competitive base salary + bonus
• 401k with industry leading company match
• Health Benefits
• Company paid life insurance
• PTO and sick days
• Company sponsored cellphone and laptop
• A supportive, fun, team environment and more!

For more information, visit homecareassistance.com

INDHP