Director of People

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should you decide to accept it…

You don’t need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Remember, we aren’t Human Resources, we are all about the People. So, what is the difference between the two? We want you to tell us your thoughts on this in your job application! Tell us a story about why we should speak to you as a candidate for the Director of People role at Virgin Hotels Nashville! Humor appreciated, quirkiness approved of.

The Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Director of People will be a culture carrier, working daily to ensure the Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever usual so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Director of People who can help us get there.

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks not listed below in the constant quest to provide “out of this world” customer service experience for our guests:

• Bring the Virgin Hotels employee culture to life, with an eye on overall teammate experience.
• Work closely with the General Manager and department heads on strategic People related issues. Good business partner.
• Candidates must have previous hospitality experience in their skillset. Only exceptional candidates will be considered (so please, be exceptional!)

• Great team player with the ability to create excellent working relationships. Desire to work with internal customers.

• Able to manage complexities, whether in recruiting, managing labor relations issues and staying informed of all employment law changes etc.

• Must be familiar and ensure compliance with all state and federal employment and wage & hour laws.
• Must understand benefits structure and manage all programs, including worker’s compensation, FMLA etc.
• Must have experience managing safety initiatives and audits, including OSHA compliance etc.
• Must understand and ensure compliance with all employee policies and procedures.
• Able to deliver sensational training and on-boarding program.
• Manage and oversee an online People Information System (formerly known as an HRIS!)

• Able to maintain teammate confidentiality.

• Highly organized, anticipating needs and over delivering wherever possible.

• Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• There will be days where long hours are required.

• Sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must routinely meet deadlines.

• Must be able to multi task.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Must be able to prioritize departmental functions in order to meet due dates and deadlines.

Background must-have:

• A minimum of 5 years of related progressive experience in People/ Human Resources; or a 4-year college degree with an Accounting/ Finance concentration and 2 years of progressive related experience; or a 2-year college degree and a minimum of 4 years of progressive related experience.