Director of Admissions

Angels Care Home Health

Mansfield, TX

Angels Care Home Health is now hiring an Admissions Director for our Business Development Team. Apply today to learn more.

We Offer:

Competitive Salary

Lucrative Bonus Structure

Full Benefits

Travel and Vehicle Allowances

Generous PTO

Job Description:

The Director of Admission reports to the SVP of Business Development. This position is in Mansfield, TX but requires heavy travel (90%) to our branch offices located throughout the US. The position’s sole mission is to increase corporate census through proactive oversight of intake personnel.

Responsibilities:

• Directly manage the daily activities of all agency intake personnel. This will include tracking of all inquiries/referrals/admissions independent of both sales and operations.
• With the cooperation and suggestion of the clinical and business development officers, design and implement a comprehensive strategic plan of referrals to admissions of new home health patients in all 61 AMH offices.
• Manage a post discharge call log system and hold intake personnel responsible for 7/14/30/60/90-day post discharge calls. Incentivize all intake personnel on the number of readmitted patients brought back to our agencies.
• Track all denials, regardless of reason. Publish monthly denial report of insurances, patient refusals, and other specific reasons of patients not being brought on service.
• Conduct customer service and retention training monthly to all intake personnel.
• Oversee all pending referrals and vet each situation of insurances/payments through COO.
• Proactively seek new opportunities for additional payer sources.
• Hire intake personnel and design and implement a comprehensive strategy to retain all staff.
• Direct the admissions training process from point of inquiry through admission.
• Develop with the VP of Business Development, the admissions scripts and training materials.
• Publish actual weekly conversion percentages to all officers of the company with each office represented.
• Evaluate continually and redesign where appropriate all aspects of the admissions procedure with the goal of maintaining a capacity census within AMH.
• Keep relevant statistics on all aspects of the admission and readmission and report monthly trending.
• Work closely with regional sales and operations managers on proactive steps required in each office.
• Attend all manager level meetings each quarter along with requested sales and operational weekly calls.