The Commercial Project Manager (Deal Desk) collaborates with the commercial team members to connect, coordinate and prioritize the necessary resources to further deal strategy and support business growth. In this role, you will partner with internal and external resources on deals of moderate to large size and complexity to identify the right deal team members, manage timelines and document important deal details. The ideal candidate is committed to providing a seamless customer experience, enjoys managing multiple competing priorities and can effectively communicate with a variety of internal and external stakeholders at multiple levels.
The location of this role is flexible with the ability to work remotely.
Responsibilities:
- Partner with commercial teams to prioritize customer opportunities.
- Manage complex and high level RFPs and RFIs by documenting customer needs, goals and opportunities, facilitating customer calls and ensuring quality and accuracy of information.
- Coordinate deal team communication including internal strategy discussions, planning and Q&A sessions.
- Manage web sites and bid sites ensuring a seamless customer experience.
- Collaborate with a variety of internal teams to create deliverables aligned to customer goals.
- Communicate directly with customers via phone, email, skype, in person, RFP submissions, etc.
- Attend meetings with customers and manage action items, next steps and key follow up items.
- Support sales team members by assisting with complex deal development, sales strategy and process improvements.
- Perform critical project related tasks such as managing documents, ensuring timelines are met and tracking and providing ongoing updates to commercial team members and customers.
Required Qualifications:
- Bachelorâs degree from an accredited college or University
- Minimum of 2 yearsâ professional experience
- Advanced proficiency in Microsoft Office Suite
- Ability to travel up to 10%
Preferred Qualifications:
- Previous sales, project management or customer service experience
- Strong verbal and written communication skills
- Ability to manage multiple competing priorities
- Strong attention to detail and accuracy
- Strong solutions orientation and problem-solving ability
- Demonstrated ability to manage a portfolio of projects and prioritize work
We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K with company match, employee stock purchase plan, as well as a broad range of career development opportunities.
About C.H. Robinson
From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the worldâs largest 3rd party logistic providers. We combine the talent of our people, industry expertise and cutting-edge technology to ensure our business partners get their goods from point A to point B
Our high-performing team is made up of diverse perspectives, creative minds and an inherent drive to get the job done. We work in 40 different countries and speak 80 different languages. Together, we innovate. We solve problems. We have fun.
Join us and experience a collaborative environment where you will be respected and rewarded for your ideas and achievements. You will also find opportunities to grow professionally and personally. Together, we care. We give back. We make a difference.
At C.H. Robinson, our success is built on a foundation of thriving, engaged employees who help shape the future, accelerate global trade, and drive the industry we all count on, forward.
EQUAL OPPORTUNITY EMPLOYER
C.H. Robinson – Affirmative Action Employer/EOE/M/F/Disabled/Veteran
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