Technical Project Manager

About Matrix Precise:

Matrix Precise Inc. is a Technology Development, Consulting and R&D Company. We provide solutions in the areas of facial recognition, smart retail, handwriting recognition and smart robots. Our client services also entail a range of development and support solutions from web and mobile application development, infrastructure and production support and testing services. We offer very competitive compensation and benefits packages including health insurance and 401K.

Job Responsibilities:

• Working closely with Program Director, manages the multiple deployment engagement of Video remote interpreter solutions to different sites or departments by identifying technology and operational needs, in partnership and collaboration with other execution teams engaged with similar goals on operational focus.
• Using the already defined playbook, executes on engagement by identifying local leads, contacts, timelines, resources, processes and incorporates them into deployment program plans. Will work on gaining cross-functional support for plans and priorities; translating Playbook into actionable requirements; obtaining and distributing resources; setting delivery standards per guidelines and measuring progress; removing obstacles that impact delivery; guiding enablement and developing contingency plans accordingly; and ensuring Video remote interpreter deployment and services meet requirements and expectations while aligning with organizational strategies.
• Understands the technology, operational considerations and adoption aspects of technology enabled solution providing different aspects of patient care and ensures her/his knowledge and skills are always up-to-date. Explains, educates and communicates complex technical topics, dependencies to engaging groups with simpler, understandable terms and manages execution with minimum complexities and escalations.
• In addition to planning, manages logistics of device deployment with local medical centers (no medical or medical technology knowledge needed) with keen eye on things like storage, lead time for shipping, local handling planning with local resources, safety of delivered materials, supervising assembly of units by appropriate resources and solving any tactical logistics problems to ensure timely delivery and enablement of these devices for use.
• Demonstrates continuous learning and maintains a highly skilled and engaged process knowledge by aligning plans with business objectives; overseeing and providing guidance to local PMs at medical centers for technology topics and also works closely with technology vendor and local IT teams and when difficult decisions need to be made by escalating and consulting with leadership appropriately with keen eye on sensitivity and risk management.
• Creates, peer reviews enablement project plans in detail using MS projects (good experience on MS project plan creation and management required) and identifies scope of deployment, conflicts, critical paths and executes accordingly.
• Understands the program dependencies and risks and ensures they are updated on periodic basis and escalates, consults with management team and helps creating and executing responsible actions
• Communicates various aspects of deployment program to appropriate teams and stakeholders in timely manner with written and verbal communications with good traceability, documentation with effectiveness.
• Participates in program/process improvements by listening to feedback from each deployment project and contributes to updating the Playbook. Contributes to continuous improvement.
• Defines and measures each project KPI and reports on periodic basis to team.
• Partners and participates in assessment, initiation and kick-off engagements by preparing appropriate presentations based on execution playbook and supports partnering teams with appropriate teams.
• 1-2 day travel in Northern California locations from Oakland where the role is based.

Required Skills:

• Minimum ten (10) years of experience managing technology enablement or deployment projects or programs using project life cycle methodologies (e.g., SDLC, process management, organizational change).
• Minimum five (5) years experience implementing large, complex projects in a corporate environment.
• Minimum five (5) years experience working with cross functional project teams.
• Minimum three (3) years supervisory experience.
• Three to five years experience as application developer in agile product/project development environment with full life cycle knowledge.
• Bachelor’s degree in a Technical discipline.
• Fluency with written and verbal communication skills using Presentations, detailed and succinct documentation.
• Ability to create detailed plans with MS Project or equivalent tools and manage delivery with dependency management.
• Understanding of hardware deployment in multiple locations and logistics planning related to that. To be able to work and support such deployments independently with structured
• Listening, synthesizing, prioritizing and validation of objectives, feedback and appropriate action planning in written formats.
• 1-2 day travel may be required to some Northern California locations to execute project activities.

Preferred Skills:

• MS in a technical discipline or MBA in Technology Management domain.
• Project Management Professional (PMP) or equivalent project/program management certification.
• 5-7 years experience working with an IT Infrastructure environment as program manager.
• 5-7 years experience working with an IT Service Management (ITSM) framework.
• 3-5 years experience in business analysis.
• 3-5 years experience working in a large matrixed organization.
• 3+ years experience in infrastructure implementation.

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