We have a passion for our employees and our customers. We recognize and appreciate that our team members are our single greatest competitive advantage. Being an industry leader requires a consistent focus on quality, innovation, performance and results.
Work from home at our Virtual Processing Center!
Who We Are At Jackson Hewitt, we are working hard for the hardest working Americans and we are on a mission to completely change the way our customers engage with their personal finances. Jackson Hewitt combines the fun, fast-paced culture of a startup with the scale and reputation of one of the nation’s largest tax return companies (over 6,000 locations).
Job Description This is a Seasonal Work from Home Processing Clerk position. As a Processing Clerk you would be monitoring internal systems to schedule appointments for clients with a qualified Jackson Hewitt Tax Professional and continue to monitor the progress of the appointment and Tax Return preparation. If our system identify a client whose appointment needs or the completion of their tax return is not progressing timely you will make outbound calls/emails to company-owned tax offices to collect additional information from the tax return preparer. Other administrative duties may also be requested.
Tax experience is a plus but not required. Good computer skills and experience using Online Applications is required. This work from home position means that your scheduled work hours are performed from a home-based office, using telecommunication technologies and equipment in lieu of traveling to and from a Company office. You will use your own computer and internet service. Your work space must be in an area free from external noise that could interfere with portraying a professional work environment. Seasonal employees may remain with Jackson Hewitt in a temporary capacity up to 4 months, depending on business need. Hours for all staff increases during our peak season and average between 24 to 40 hours per week. Schedule flexibility is required. Shifts include mornings, afternoons, evenings, and typically one or both weekend days. This is a great job for college students and/or professionals looking for a temporary assignment.
Experience/Requirements:
College Degree or working towards a degree
Computer skills – Internet and Online Applications exp necessary
Detail orientation
Flexible Schedule
Quick learner with the ability to work independently
Strong verbal and written communicate skills
Tax experience is a plus but not required
Bilingual (English/Spanish) is a plus but not required
We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age (40 and over), disability, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. Jackson Hewitt Tax Service also prohibits harassment of applicants or employees based on any of these protected categories. It is also Jackson Hewitt Tax Service’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
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