PATIENT ACCESS SVC SPEC PRN – URBAN HLTH INST Clinical 3 Coo

Ensure quality patient appointment scheduling and facilitate patient access to professional services in a call center setting. Requires 2 years of patient appointment scheduling,insurance verification or registration experience in a hospital or physician office. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.Excellent customer service skills with strong interpersonalskills and phone etiquette are required. Special Requirements: Education: High School Diploma or Equivalent required.

Experience: 2 years of appointment scheduling, insurance verification or registration experience in a hospital or physician office, Medical Terminology preferred. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals. Excellent customer service skills with strong interpersonal skills and phone etiquette are required. Required License/Certifications/ Registration: Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC.

All incumbents must satisfactorily complete a Cooper systems training program to include: Registration, Scheduling, E-Commerce and FSC Other Qualifications: Requirement: All new employees must be trained in appointment scheduling and Patient Registration and successfully PASS all IDX training requirements within their probationary period. IDX Training includes : MCA Models, Registration, Basic Management and Eligibilities requirements. Scheduled Days / Hours: Mon- 8-5:00pm