**** COMPETITIVE COMPENSATION **** COMPREHENSIVE CAREER PATH GROWTH****
We are a family-owned and operated company with over 60 years of combined Hospitality Experience, rapidly expanding in search of Hospitality professionals that want to join our family and lead by example while growing and advancing in their careers.
We are seeking Hospitality Professionals at all levels, From Housekeeping Room Attendants to General Managers –
OUR VALUES, OUR STRENGTHS AND WHAT WE STAND FOR:
Transparency * Honesty * Integrity * Compassion * Teamwork Strengths: Stability * Resilience * Optimism * Support * Scalability. We stand for: Productivity * Delivery * Family Culture * Implementation * Accountability * Ownership
Do you have what it takes to be part of the team?
12 Essential Attributes we are looking for in our Managers:
- Communication
- Interpersonal Skills
- Detail Oriented
- Operational Knowledge
- Leadership
- Team Building
- Financial Management
- Flexibility
- Honesty
- Accountability
- Humility
- Compassion
8 Essentials Skills we are looking for in YOU:
1. Teamwork: Without effective teamwork, customers won’t experience the quality service that they expect
2. Multi-tasking: No day is the same within the hospitality industry. Customer footfall varies on a daily basis, therefore, staff must be able to multi-task in order to deal with a potentially high number of jobs in one day.
3. Flexibility: Not only do the majority of hospitality staff work long and difficult shifts, but they are also required to work during the holidays. Christmas and New Year, for example, are typically the most profitable time of year for hospitality companies. Staff must remain flexible with their personal plans to ensure that they can work when needed during the busy period. Of course, there are benefits to working these difficult shifts. Our company will offer incentives such as bonuses, or extra holidays to take later in the year.
4. Attention to Detail: In hospitality, everything is judged by your customers, therefore, everything needs to be of the highest standard in order to build company rapport. Attention to detail will be drilled into your work from day one of the jobs. What’s more, as a skill, attention to detail is highly transferrable across job sectors due to its importance in providing excellent customer service.
5. Industry Awareness: This may seem quite obvious, but working within the hospitality industry will increase your knowledge of it! Not only will you be working in accordance with industry standards and procedures, but you will also pick up knowledge from your colleagues. This is also a skill that you can refine outside of work… Why not research hospitality news and trends in your own time?
6. Time Management: Jobs need to be completed in a timely manner in order for all aspects of a restaurant or hotel to run smoothly. For example, new customers can’t be waiting for their hotel room to be cleaned after previous occupants have checked out. If this was the case, you could almost guarantee that the hotel would receive a bad review!
7. Communication: There is nothing worse, as a guest, when you approach a member of staff who is dismissive and rude. Communication skills are vital in ensuring that customers are happy. Don’t worry, however, if you aren’t naturally confident when talking to people you don’t know. The hospitality industry is ideal for individuals who want to develop and refine their communication skills. This is due to the sheer number of people that hospitality staff encounters every day, each with their own queries and/or problems.
8. Interpersonal Skills: Again, these skills are essential in customer service, and will, therefore, be practiced every day whilst working in the hospitality industry. Interpersonal skills are those gained by interacting with people around you. They are social skills such as empathy, negotiation, listening, creative thinking, patience, and tolerance.
Job Type: Full-time
Salary: $11.10 to $80,000.00 /year
Experience:
- Housekeeping: 1 year (Preferred)
Additional Compensation:
- Bonuses
Work Location:
- One location
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Parental leave
- Professional development assistance
Pay Frequency:
- Bi weekly or Twice monthly
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