Entrepreneurial COO

Market-leading internet-based fine jewelry retailer located in West Los Angeles, CA is seeking a seasoned entrepreneurial COO to take the company to the next level.

If you have a “whatever it takes” work ethic, thrive on clarity and accountability, and if you’re an empathetic but firm leader and are ready to “act like the owner,” there is a generous compensation opportunity waiting for you.

Reporting directly to the CEO/Founder, this position provides the day-to-day leadership from the ground up and is responsible for achieving sales and profitability goals, optimizing operational capabilities, and increasing both customer satisfaction and retention.

If you have a proven track record, the demonstrable experience, motivation, and demeanor to collaborate on and lead the growth strategy, this may be a career-changing opportunity.

Our early vision of the scope of this position includes but is not limited to:

· Collaborate on and lead strategy development and execution

· Spearhead and manage eCommerce, social media, and advertising strategies

· Lead ongoing cultural evolution

· Collaborate with Founder/CEO, finance, and sourcing team to prepare, maintain, and meet budget

· Prepare timely and accurate financial performance reports

· Review, develop, and implement better business practices

· Establish and maintain KPIs and accountability for each department/position

· Manage/coach staff to achieve mutually agreed upon goals

· Monitor money handling procedures, accounting, and bank processes

· Attract, recruit/develop, and retain high-performing operations team

· Maintain professional work environment and showroom

· Manage work schedules, employee work load balance, and operational capacity across company

If you believe you’re the one for this position, please complete the preliminary questions and requests that are part of the application process and provide your complete resume/CV along with a brief cover letter. The hiring company name will be provided to those who move past the first step in the interview process.

Salary and performance bonus based on experience and commensurate with current revenues below $10m.

Please only apply if you meet the above qualifications. Please provide in either your resume or cover letter a brief sentence or two for each position on your work history describing the type of products/services sold and audience/selling method (b2b, b2c, ecommerce, brick & mortar, call center, etc.). Thank you!

Job Type: Full-time

Experience:

• P&L Responsibility: 5 years (Required)
• top-level leadership: 5 years (Required)
• B2C leadership: 7 years (Required)
• Luxury Consumer Goods leadership: 5 years (Preferred)
• E-Commerce leadership: 5 years (Required)

Education:

• Bachelor’s (Required)

Work Location:

• One location