Duties Assigned Credit Manager

Company: Resolve Credit Specialists
Location: Norfolk, VA

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  • Create and implement Americas credit processes; identify risks and opportunities based on the company’s business strategy and market conditions
  • Evaluate and structure credit,collection, and deduction resolution teams and create and implement Americas collection systems and processes
  • Implement sound accounts receivable policies and procedures that improve the overall health of the business by maximizing sales and minimizing bad debt losses.
  • Review collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
  • Provide data analysis to Sector Controllers for provisions for bad debt losses, claims, and rebill invoices to ensure adequate reserves.
  • Advise financial management on major customer exposures and risks. Recommend and implement action plans to minimize financial risk and loss while maintaining customer relationships and highest practical sales volumes.
  • Analyze customer deductions associated with rebates, returned material and pricing to determine validity. Re-invoice un-allowed deductions with sufficient explanation to collect immediately.
  • Develop and implement goals,objectives and metrics across the department in line with corporate directives. Develop corrective actions as needed for metrics not meeting goal.
  • Maintain effective communication of credit policy and procedures between customers, sales, marketing and finance.
  • Establish strong, proactive partnerships with other corporate departments within the organization to minimize bad debt losses and improve service to our customers.
  • Provide leadership, training,mentoring, and performance evaluations with all members of the department.
  • Create a culture of continuous improvement. Implement a low cost country strategy in order to drive improved cash flow and limit risk while maintaining overall financial integrity.
  • Continue to assess, select and develop department staff and credit management personnel.
  • Initiate field visits with internal and external customers and critical credit associations to foster good relations along with counseling financially distressed customers.
  • Continually measure and evaluate existing customer payment performance to validate appropriate credit lines and terms.
  • Partner with legal, operations and sales departments regarding contract negotiations.
  • Provide management with reports related to the areas of responsibility and analyze and interpret results versus prior periods and goals. Provide corrective action plan for under performing metrics.
  • Ensure all applicable laws and statutory requirements are followed and adhered to pertaining to credit, collections and reporting
  • Ensure proper adherence to internal control processes and compliance to Sarbanes Oxley
  • Ensure proper sales tax & enchantments (Unclaimed Property) compliance with individual states/localities.

Job Types: Full-time, Part-time

Salary: $18.00 to $24.00 /hour