$35,000 – $60,000 a year
Elite Metro Corp is always interested inhearing from talented, globally-minded individuals with passion for Technologyand Customer Service.
If you are passionate about driving sales,fast-paced environment, and a team leader then we would love to hear from you!
MAIN JOB OBJECTIVE
Responsible for all aspects of management ofmultiple store locations in a district.
For each store, The District Manager isresponsible for recruiting, developing and training a staff that is dedicatedto driving the business. In addition, the District Manager is responsible forthe merchandise, inventory, meeting all operational budgets providing andmaintaining a proactive business plan and sales floor.
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
· Meet sales goals
· Analyze availablesales reports and data to determine the needs of the business and set businessstrategies
· Track, monitor andcommunicate business results
· Seek new ways toincrease business
· Ensure individualsales goals are set for sales associates; manage results to ensure peakperformance
· Support thedevelopment of associates’ sales techniques. Demonstrate an in-depth knowledgeof the merchandise; ensure selling staff is fluent in all aspects of productknowledge
· Collaborate withSupervisor and Marketing to identify marketing opportunities to support sales
CUSTOMER SERVICE
· Ensure all Sales Repsprovide the highest level of customer service
· Ensure Sales Repsmaintain Elite Metro Corp policy and standards
· Manage customerdatabase and utilize information to increase sales and contact customers.
· Maintain floorpresence to assist customers and Sales Reps with any difficulty.
· Resolve all customerproblems and complaints quickly and effectively
· Assist Sales Reps withvarious customer service issues i.e. dissatisfied customers, returns, defectivemerchandise
· Manage all specialevents inclusive of promotion and other events.
· Empower Team to makedecisions in the customer’s best interest that also support the Company’sbenefits.
OPERATIONS
· Ensure facility maintenance,presentation and organization
· Maintain a systematicauditing program to ensure full location compliance in all areas
· Control store expensesand maintain budgets, continually striving to reduce costs
· Ensure deliveries areproperly processed in a timely manner
· Manage and conductbi-annual inventories
· Support and assumeresponsibility for the integrity of Shipping/Receiving in all areas and ensurethat staff adheres to all Shipping/ Receiving policies and procedures
· Ensure staff istrained in all areas of appropriate register usage and maintenance
· Understand andproperly execute all management register functions
· Support, promote andassume responsibility for loss prevention in all areas of risk management,physical security, store cash controls, inventory management, inter-storecommunication and audits
· Build and maintaingood communication with members of corporate office, office and other stores
· Exhibit proficiency incomputer programs used by the Company including: Word, Excel, and Score cards.
MERCHANDISING/VISUAL
· Implement and maintainall merchandising directives and ensure execution of effective merchandisingstrategies
· Partner withlogistics, product teams and supervisor to ensure appropriate assortment forthe store
· Ensure the sellingfloor is neat, clean, organized and always reflects the correct visual image
· Ensure presentation ofall displays, fixtures and all visual areas are reflective of current visualdirection
· Identify andcommunicate product concerns in a timely manner
· Communicate inventoryneeds to support the business goal
· Recruit, train, anddevelop staff ensuring all positions are filled in a timely manner withqualified personnel
· Support, implement andprovide follow-up for all training programs, MetroGO course, etc.
· Continually evaluatethe performance of each Sales Reps and provide constant feedback to ensureresults
· Resolve all humanresources issues in a timely and effective manner, partnering with HR whennecessary
· Ensure integrity ofpayroll and the payroll process
· Ensure image andgrooming standards are professional, reflective of the brand image and alwaysadhered to
WORK EXPERIENCE
· 2 yearsdistrict/regional management preferred
· 3 years Salesexperience preferred
· Transportationrequired or willing to travel up
· Retail Managementexperienced 2-5 years required
· Spanish speaking ispreferred but not required
Job Type: Full-time
Salary: $35,000.00 to $60,000.00 /year
Additional Compensation:
- Bonuses
- Commission
Work Location:
- Multiple locations