Deputy CTO for Digital

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Company: New York City DEPT OF INFO TECH & TELECOMM
Location: Manhattan, NY 10007 (Financial District area)

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    The Mayor’s Office of the Chief Technology Officer (MOCTO) facilitates citywide coordination and collaboration on technology issues, serves as a catalyst for and advises agencies on innovation, and interacts with the wider New York City technology ecosystem. MOCTO proactively engages with technologists to help influence the delivery of new technologies that can positively impact the public realm. MOCTO helps prepare the City for technology transformation and the outcomes that will impact the future of our City, from urban planning, to government services, to policy and decision-making.

    The Deputy CTO for Digital will report to the Chief Technology Officer in the Mayor’s Office of the Chief Technology Officer (MOCTO).

    Responsibilities will include:

  • Lead the Digital Services portfolio across City agencies, under the direction of the CTO;
  • Oversee teams that build user-centered digital products and online services to help agencies save money while expanding access to government services and improving the user experience New Yorkers have when interacting with agencies;
  • Collaborate deeply with agency leaders including Commissioners, Deputy Commissioners, Chiefs of Staff and CIOs;
  • Manage a team of up to a dozen directly;
  • Influence teams of dozens more indirectly;
  • Ensure adoption of agile methodologies;
  • Measure results and assess possible product modifications;
  • Communicate complex concepts effectively in writing and verbally with staff;
  • Act as a proxy for the CTO including public speaking as needed.

    • The position’s responsibilities include commitment to and compliance with the City’s EEO policy.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college or university and five years of full-time paid experience acquired within the last fifteen years, of supervisory or administrative experience including handling of business promotion or urban economic problems, at least 2 years of which must have been in a managerial or executive capacity with primary focus on business promotion or urban economic planning; or

2. A satisfactory equivalent combination of education and experience. However all candidates must have 2 years of managerial or executive experience as described in “1” above.

Appropriate graduate study in an accredited college or university may be substituted for the general experience on a year-for-year basis. All candidates must have a four-year high school diploma or its equivalent approved by a State’s Department of Education or a recognized accrediting organization.

Preferred Skills

    The preferred candidate should possess the following:

  • 10+ years of relevant work or academic experience, including;
  • 4+ years of work experience in high-pressure, entrepreneurial environments;
  • A proven track record of success;
  • An entrepreneurial, self-motivated leader;
  • Deep knowledge of web development best practices;
  • High-level experience delivering digital services in innovative government organizations such as 18F or the U.S. Digital Service
  • Experience conducting or implementing user-centered design or research;
  • Experience leading teams;
  • Relevant technical expertise such as web development or DevOps;
  • Product management, or major project management experience;
  • A desire and ability to manage and mentor teams;
  • Keen strategic and tactical mind;
  • A growth mindset.

To Apply

    Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. The application period for the Administrative Business Promotion Coordinator exam begins October 2, 2019; all interested applicants to this position are strongly encouraged to take this exam. Check the Department of Citywide Administrative Services (DCAS) site (http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml) for important exam filing information. For more information regarding the civil service process, please visit the DCAS website at: http://www.nyc.gov/html/dcas/html/work/work.shtml.

  • Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

    • For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID #406013
    For all other applicants, please go to http://www.nyc.gov/jobs/search and search for Job ID #406013

    SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
    APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

    The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employers.
    DoITT participates in E-Verify

Hours/Shift

Day-Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings.

Work Location

New York, NY

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.