Reports to CEO
Come join an awesome team with a fantastic culture. We need technical expertise to build products that help customers with their problems. Specifically around hosted PBX, Infrastructure, and security. Here is our value proposition. We use these values to shape our actions!
- Service Above Profit – Unrelenting Customer Service!
- Have integrity – It’s what I do when no one is watching!
- Take time to Smile!
- Take ownership – Think, Decide, and Act!
- We are ONE team – We work as one!
- We respect and appreciate each other!
- Let’s Go! – Provide solutions with thought out urgency!
Mandatory Requirements
- A fit within our culture
- An attitude of customer first
- High level of communication
- 7+ years’ experience in management or leadership role, leading a team of 35+ individuals, including experience leading a remote team
- Bachelor’s Degree in Engineering, Computer Science, or related experience is preferred
- Excellent leadership, team building, and management skills
- Encouraging to team and staff; able to mentor and lead
- Confident in producing and presenting work to various stakeholders
- Excellent verbal and written communication skills
- Able to align multiple strategies and ideas
- Confident in producing and presenting work
- In-depth understanding of the industry
- Excellent analytical and time-management skills
Job Description
The Chief Technology Officer, is in charge of all company technology and technological resources. You will establish our technology vision, strategies, and plans for growth in order to keep our product offering relevant and profitable.
The ideal candidate has a strong technical background in converting technical systems into profitable business ventures, strong customer service skills, experience in application development, automation, documentation, and cloud infrastructure.
Responsibilities
- Manage departments and groups that report to you.
- Field Services
- Help Desk Services
- Application Development Services
- Pre-Sale Engineering Services
- Setting the companies technical vision.
- Managing and auditing the incident response plan.
- Managing utilization of all technical resources.
- Managing and auditing technology best practices.
- Managing security across the organization.
- Sharing technology visions with shareholders, customers and the technical team.
- Manage the equipment and systems in both of our NOCs.
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