The Client Operations Manager leads a team of analysts and specialists who use their expertise to drive customer success on the AppNexus Digital Platform. This role is responsible for building a growing team, establishing and implementing operational and scalable services, coordinating and managing our contracts and vendor partnerships, ensuring customer success, and partnering cross-functionally to develop strategies that drive long-term scalability for the company.
Qualifications
- 5-10 years of work experience
- Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally
- Outstanding communication, presentation, and stakeholder management skills
- Demonstrable passion for learning new technologies
- Versatile, with excellent organizational skills; process-oriented, yet entrepreneurial
- Experience with online media buying and selling, advertising technology solutions, and ad network business models is a plus
- Experience in Internet technologies such as HTML, SQL, JavaScript, PHP, web servers a plus
- Proven ability to motivate and lead large teams
- Thought leadership on hiring best practices and developing talent.
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