Site Manager

We are looking for a dynamic individual to join our team. This individual will assume ownership for all contracted janitorial services at a building/campus for a high-profile Fortune 500 Company. The candidate will lead all operational and administrative activities while maintaining effective cost control measures.

Ideal candidates will possess a positive, can-do attitude and understand the importance of building strong client partnerships through excellent communication. We are looking for someone who adapts quickly to change and is able to provide win-win solutions for both the client and ABM. Someone who has a passion for helping others succeed and is committed to building and leading diverse teams.

Essential Functions

Establishes and maintains strong client relationships

Serves as the main point of contact for multiple client departments and attends client meetings

Provide leadership and support across a 24×7 work setting

Promotes a strong safety culture and safe work environment

Plans, develops and assigns work schedules to ensure service delivery expectations are achieved

Performs daily quality control inspections to ensure quality standards are met or exceeded

Performs time studies to optimize operational tasks, schedules and staff allocation

Looks for opportunities to increase revenue by providing additional or periodic services to the client

Be aware of and be able to speak to all aspects of the operation for both the client and ABM management

Create and organize a system to ensure all paperwork, files and on-going issues are kept accurate and readily available

Proactively maintains and reports on account financials such as labor hours, supplies, expenses, billing, and forecasting foreseeable changes

Drives performance management in the areas of, but not limited to (performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary)

Partner with Human Resources for employees issues as well as interviewing, hiring and onboarding of new employees

Responsible to train and develop new and existing employees to defined quality standards

Gather required data and performance metrics for daily, weekly or monthly reports.

Complies with client and internal ABM processes and policies

Perform other duties as assigned

Minimum Requirements

Bachelor’s degree preferred or equivalent military experience

3-5 years of management experience

Experience in facility services or building management is desired

Experience in warehouse, distribution center or manufacturing environment is a plus

Excellent organizational skills and attention to detail

Ability to adjust work schedule as needed to support the operation

Solid business acumen and basic accounting principles

Proficient in Microsoft Office

Must have working knowledge of OSHA safety standards and regulations

Must maintain a valid State issued driver’s license

Previous custodial experience desired

Able to stand up to 10 hours per day