Senior Director, Diversity & Inclusion Strategy and Programs

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Director, Diversity & Inclusion Strategy and Programs

The Senior Director of Diversity & Inclusion Strategy & Planning is responsible for leading the planning, development, deployment, leadership and measurement of enterprise-wide Diversity & Inclusion (C&I) initiatives and programs in support of and aligned with Capital One’s diversity, inclusion & belonging strategy. This role will support the VP of D&I in creating forward-leaning D&I strategy and impactful and purposeful programming to advance a culture of inclusion and belonging across the enterprise.

This role will be responsible for partnering closely with our D&I leadership team, D&I Accountable Executives, HR and business leaders, People Analytics, and other key stakeholders to ensure D&I strategies and programs are aligned with and advance the company’s talent, culture and business objectives.

Responsibilities:

• Works closely across Human Resource Consultants (HRC), Talent Acquisition and the Diversity & Inclusion teams to assess and build best in class processes and innovative programs to support the D&I strategy and help us to deliver on our D&I aspirations

• Responsible for partnering with key talent functions within the organization (Talent Acquisition, Learning & Development, Performance and Talent Management, etc) to ensure D&I is integrated into all talent strategies, processes and practices.

• Will partner with Learning & Development to develop and lead the deployment of a DI&B learning strategy and curriculum for all associates.

• Serve as a D&I thought partner to HR and business leaders at all levels across the enterprise, providing expert counsel, guidance and expertise on relevant workforce/workplace D&I matters in order to enable leaders to advance a culture of inclusion and belonging while enabling the company’s diversity growth objectives.

• Facilitates the collection and sharing of D&I insights and best practices across Capital One’s various businesses to ensure all businesses are making progress against enterprise D&I objectives.

• Serves as the primary D&I partner with People Analytics to develop and manage all aspects of the company’s D&I metrics and data reporting process. Includes collecting and analyzing data, monitor and evaluate outcomes and ROI of D&I programs, providing strategic insights on trends, and collaborating with partners to validate, assess and create action plans from the analysis.

• Collaborates with D&I leaders and Communications teams to develop an enterprise-wide D&I communications and awareness strategy through relevant programming and messaging.

• Analyzes and identifies opportunities for Capital One to participate in relevant D&I/industry surveys in support of measuring and validating the efficacy and success of Capital One’s D&I program relative to marketplace benchmarks and leveraging those insights to support the continued growth of D&I across the company.

• Strong knowledge of Capital One’s businesses and strategies providing important linkages with other functional areas that integrate and impact the diversity strategy.

• Proven success in collaborating in a complex matrixed environment to identify needs and develop diversity strategy solutions to drive business impact

Basic Qualifications:

• Bachelor’s Degree

• At least 8 years of experience in a Diversity & Inclusion capacity

Preferred Qualifications:

• Master’s Degree in Human Resources

• At least 8 years of experience in a Diversity & Inclusion, with demonstrated experience in developing D&I strategy and in integrating D&I into talent and business processes.

• At least 10 years of experience in Human Resources or at least 10 years in Diversity & Inclusion or at least 10 years of a combination of both

• At least 10 years of experience in Communication and Influencing

• At least 5 years of experience in Strategy capacity (Planning, executing and metrics of success)

• Strong analytical skills & problem-solving capabilities

• Proven track record in prioritizing competing priorities

• Proven ability to influence and drive change

• Ensure compliance to corporate policies and standards.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.