Scrum Master II – Digital

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Company: GM Financial
Location: Irving, TX

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The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.

Responsibilities

JOB DUTIES
  • Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customers
  • Protect the development team from outside influences and remove impediments
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Facilitating getting the work done without coercion, assigning, or dictating the work
  • Assisting with internal and external communication, improving transparency, and radiating information
  • Supporting and educating the Product Owner, especially with respect to refining and ordering the product backlog
  • Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
  • Facilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Empowering the team to be self-organized
  • Perform other duties as assigned
  • Conform with all company policies and procedures

REPORTING RELATIONSHIP

AVP Project Administration – Digital

Qualifications

Knowledge
  • Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/products
  • Demonstrated evidence of a servant leadership mindset
  • Proficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOps
  • Demonstrated evidence of continuous learning mindset

Skills
  • Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topics
  • A change agent; progressively challenging the team to continuously improve
  • Good understanding of product and sprint backlog tracking, burn down metrics and velocity
  • Good negotiation, leadership, and written and verbal communication skills
  • Good knowledge, skills, and ability working in a collaborative team environment
  • Excellent people skills, with an ability to understand and diverse viewpoints
  • High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
  • Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutions
  • Ability to facilitate, coach and guide through influence, inspiration, collaboration and teamwork
  • Ability to listen and communicate effectively with others both verbally and in writing

Education
  • Bachelor’s Degree in related field or equivalent work or military experience required

Experience
  • 2-3 years experience as Scrum Master required
  • 3-5 years experience working in a digital environment in a leadership role required
  • 3-5 years project management experience required

Licenses
  • Scrum Master Certification (CSM or PSM) or PMI-ACP required

Working Conditions
  • Normal office environment subject to stressful situations
  • Flexible schedule with possibility of working long hours including weekends/holidays, occasional overtime may be required
  • Limited travel may be required to support business needs