Director of Operations

Job Summary

Reporting to the President/CEO, the Director of Operations will be responsible for planning, directing, organizing and controlling the Company’s operations in Swanzey, New Hampshire. This includes, but is not limited to, manufacturing and production assembly, logistics and supply chain, service engineering and maintenance functions. The Director of Operations will serve as a member of the Senior Leadership Team and will be responsible for the day-to-day and strategic direction of the Operations’ organization.

Core Responsibilities/Duties

• Plans, directs and establishes goals and objectives for production, manufacturing, logics and supply chain, service, maintenance functions, which includes production planning, scheduling, resource allocation (equipment and personnel) and materials management;
• Working with the Senior Leadership Team, formulates strategic plans and execution strategy for Company’s existing and future growth;
• Demonstrates a strong emphasis on process and execution, accountability and performance, and clear internal and external communications; inspires, coaches and supports team members;

• Input on the development of budgets and Operation’s based expenditures; monitor and maintains profit margins in accordance with established goals and objectives;

• Builds and maintains a continuous improvement culture, setting and achieving goals for cost reduction and efficiency improvements;
• Working closely with his/her supervisory team, ensures efficient flow of materials throughout the manufacturing facility, with emphasis cycle time, cost reduction and process efficiencies. Prioritizes production schedules based on customer and business demands;
• Initiates and coordinates major projects such as, building improvements, procurement and installation of capital equipment, major repairs, etc.;
• Drives implementation of new processes/capabilities in support of strategic growth and continuous improvement activities;
• Identifies, documents and oversees departmental metrics for productivity, safety, and quality;
• Maintains manufacturing floor-level involvement to drive production goals, optimize performance and encourage employee engagement in continuous improvement activities;
• Measures and evaluates company KPG’s (business goals);
• Key input to technology and product roadmaps; working with sales, internal coordination of new product launches;
• Develops and maintains internal control systems;

• Provides day-to-day support to Sales and Engineering by identifying manufacturing or specification issues quickly; resolves issues in a collaborative manner;
• Drives the innovation-minded process through manufacturing according to business needs and strategic plan;
• Oversees and ensures an adequate and secure group of suppliers to meet business needs and strategic plan;
• Maintains best ‘methods and practices’ within the Operation’s organization;
• Identifies technical and non-technical operations risks; taking appropriate measures to mitigate. Ability to follow-up as solutions evolve;
• Performs other related duties as assigned in accordance with overall job responsibilities.

Job Type: Full-time

Experience:

• CRM: 10 years (Required)
• capital equipment: 10 years (Required)
• ERP: 10 years (Required)
• Manufacturing management: 10 years (Required)

Education:

• Bachelor’s (Required)

Work authorization:

• United States (Required)

Benefits:

• Health insurance
• Vision insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development assistance
• Tuition reimbursement

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Innovative — innovative and risk-taking
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative