The ideal candidate will be responsible for reading and responding to all customer emails in a timely manner. Strong verbal, written and organizations skills are a must. In addition, the position requires downloading files to ensure they are set up properly for printing. Once downloaded and viewed, you will produce an accurate job ticket for the production manager to fulfil the print job. From there you will be responsible for each job as it moves through the print shop to completion. Once the jobs are complete, you will oversee quality checking and packaging of each job for either pickup, delivery or shipping.
This position requires more than the above-mentioned tasks. We are a small job; therefore, everyone must pitch in whenever and wherever help is needed. We will train the right candidate. Experience in graphic design, customer service and/or past digital print shop experience is a plus.
Responsibilities
· Emailing clients and speaking with clients via phone
· Manage different print orders for multiple customers at one time
· Coordinate, pickup, deliveries and shipments
· Invoicing
Qualifications
· Strong communication skills
· Positive attitude
· Responsible and accountable
Job Type: Full-time
Additional Compensation:
- Bonuses
Work Location:
- One location
Benefits:
- Health insurance
Schedule::
- Monday to Friday