Director is responsible for directing the overall Applications architecture, design, development, maintenance, and implementation of the Clients Salesforce CRM system and donation processing integration. Ensures the development of enterprise wide standards for CRM to ensure compatibility and integration of multiple-vendor platforms. Responsible for organizational balance and system coherency between front-end desktop/client environment and back-end processing functions. Provides corporate leadership, vision, and direction for CRM and donation processing systems in support of the enterpriseâs business objectives and requirements. This leader oversees the development, integration, and implementation of CRM and event management solutions operating with minimal supervision with significant.
Major functions:
- Assist the VP of Applications in a leadership capacity in evaluation and development of system roadmaps, procedures, establishment of standards, and organizational development in this business technology area.
- Implement and maintain best practice standards and guidelines in the areas of custom and out-of-the-box software development, integration, and deployment of solutions.
- Delegate responsibility and establish effective working relationships with management, technical personnel, business stakeholders, and vendors. Provide leadership and inspire maximum effort of subordinates; coordinate interrelated activities with other departments; effectively work with managers to plan and schedule complex assignments for technical staff.
- Ensure the enterprise has the capability to support new technologies and maintain high levels of system performance and reliability through strategic planning. Leads the migration to new technologies; forecasts financial, physical, and human resource needs to meet established objectives.
- Partners with the business to provide and maintain a solid technical roadmap for multiple products that matches strategic business goals. Works with the business on a constant basis to ensure roadmap maintains synchronization to changing business goals, and directs resources toward execution of that roadmap.
- Collaborate with Infrastructure, Client, Security and Architecture groups for the implementation of common services to ensure smooth transition of technology-based business solutions from development into production and operations support.
-
Manage the annual budget, contract development and management for all areas of responsibility.
OTHER FUNCTIONS - Maintains development standards across the application development teams, and ensures each team is up to date with latest best practices around latest technologies, security models, and architectural patterns.
- Provides status reports and presentations to IT and business leadership staff.
- Undertakes specialized projects, studies, and assignments as requested by the CIO or VP, Business Technology Solutions
Find one job in US 