Vice President of Operations

PAM Transport is searching for an individual to join their leadership team as a Vice President of Operations at our headquarters in Northwest Arkansas.

PAM Transport is a leading truckload dry van carrier transporting general commodities throughout the continental United States, as well as Canada and Mexico.

General Purpose:

· Develop and implement programs to ensure efficient and cost-effective operations.

· Identify and execute innovative plans to increase company utilization and revenue.

· Provide leadership and direction to the operational staff.

Primary Duties and Responsibilities:

· Ability to analyze data timely, efficiently and effectively.

· Continued Enhancement of all Operational KPI’s.

· Analyze and control costs to ensure a high level of profitability.

· Analyze current system capabilities, promote ideas and design for improvement

· Promote professional growth and development with all staff members

· Interact with customers to ensure existing and prospective customer needs are understood and met.

· Strong decision-making skills with the ability to communicate effectively to a large workforce.

· Identify network, customer, and market trends and work to correct areas of imbalance.

· Participate in all new bids with Pricing and Sales from an operational perspective.

· Identify and seize profitable business opportunities while providing solutions for the customer.

· Work to support the service and growth of new and existing accounts and resolve customer service issues that arise.

· Make presentations and respond to questions from groups of executives, managers, clients, customers, drivers and general employees.

· Establish solid business relationships and maintain open, accurate and timely communication with Drivers and both Internal and External Team members.

· Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency.

· Other projects and tasks as assigned from time to time.

· Travel as required.

General Qualifications:

· EDUCATION: Bachelor’s Degree in Business, Logistics and or related field.

· EXPERIENCE: 10 years’ work experience in transportation operations and/or a customer facing role.

· LEADERSHIP: Must possess outstanding leadership abilities, goal orientation, teaching/coaching, self-discipline and systemic thinking.

· ORGANIZATION: Must have excellent planning, organizational and time management skills.

· CUSTOMER SERVICE: Must have excellent customer service skills to include a in team- oriented approach to managing the customer’s needs.

· COMMUNICATION: Must have excellent communications skills; presentation, interpersonal, verbal and written.

· PROBLEM SOLVING: Must possess the ability to use good business judgment in making decisions.

· COMPUTER SKILLS: Ability to work with Microsoft Office (Word, Excel, Power Point), E-mail, transportation related software AS400 etc.

Job Type: Full-time