Sr. Partner Operations Manager

• Experience as lead Account Manager or Relationship Manager with large global organizations.
• Program management background with ability to improve/implement manual process and drive automation..
• Analytical and presentation skills are required.

· Experience managing, analyzing, and communicating relevant results to senior management ·

Prime Video is changing the way millions of customers enjoy video. Prime Video delivers premium content to customers through purchase and rental of movies and TV shows, unlimited on-demand streaming through Amazon Prime subscriptions, add-on channels like Showtime and HBO, and live concerts and sporting events like NFL Thursday Night Football. In total, Prime Video offers nearly 200,000 titles and is available across a wide variety of platforms, including PCs and Macs, Android and iOS mobile devices, Fire Tablets and Fire TV, Smart TVs, game consoles, Blu-ray players, set-top-boxes, and video-enabled Alexa devices. Amazon believes so strongly in the future of video that we’ve launched our own studio to produce original movies and TV shows, many of which have already earned critical acclaim and top awards, including Oscars, Emmys, and Golden Globes.

Are you excited about managing stakeholder relationships, launching high profile content on Prime Video and influencing product and engineering solutions that have a key impact on helping our business scale? The team’s core mission is to receive and ingest Amazon Studios content, manage it through the publishing process, and ensure it makes it way to the site on-time and defect free to support our rapidly expanding service. In addition to continuously driving and improving execution of this core mission, you will work closely with cross-functional counterparts in engineering, content acquisition, product management, marketing, finance, and executive teams to ensure the supply chain team and systems are supporting the broader growth, launching new features, developing and growing business opportunities, and enhancing our customer experience. In this role, you will own stakeholder relationships, publish content and focus on conceptualizing and implementing programmatic solutions that drive digital supply chain efficiencies and overall Amazon Studios launch success. You will own informing the product and engineering teams on operational tooling requirements to support our business growth and operational efficiency. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to deliver results through influence. He or she will have a proven track record on taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

Key activities include:

• Own launch performance metrics, hold stakeholders accountable to Amazon delivery specifications and continuing to raise the bar on launch performance.
• Define product value propositions, advantages, and limitations. Be engaged in product development with product managers and engineering teams, ensuring operator use cases are correctly represented.
• Drive operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation.

· MBA or advanced degree in a related field preferred ·
· Experience and understanding of digital media and/or digital video supply chain ·
· Ability to understand customers and their behavior in order to drive new feature development ·
· Ability to deliver results and prioritize tasks in a fast-moving, dynamic environment ·

• Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services.
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.