Logistics Operations Manager

Company: Google
Location: Sterling, VA

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Minimum qualifications:

  • Bachelor’s degree in Business, Logistics, Operations, Engineering, a related field or equivalent practical experience.
  • 8 years of experience managing warehousing, manufacturing or supply chain operations.

Preferred qualifications:

  • MBA or Master’s degree in a related field.
  • Project management certification.
  • Experience managing operations in multiple locations simultaneously.
  • Track record of success in operations management, problem solving, 3PL vendor relationships, budget creation, and cost management.
  • Effective analytical skills, with the ability to apply structured thinking and logic to your work and provide solutions to challenges.
  • Ability to calmly and effectively handle multiple and changing priorities. Excellent decision-making, communications and follow-up skills. Passion for continuous improvement at scale.

About the job

Google’s projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it’s your job to keep all the players coordinated on the project’s progress and deadlines.

As a Logistics Operations Manager, you will lead multiple data center locations where our third-party logistics providers (3PL’s) will provide all required campus logistics services. In addition to managing the local daily operations, you will lead process improvement programs that can scale across the globe with the other data center locations.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.


Responsibilities

  • Manage the day-to-day operations management of multiple data center locations. Create, lead, and support cross-functional company initiatives.
  • Manage quarterly budgets, invoice control, and capital improvement projects within your locations.
  • Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes and/or improvements. Drive alignment and prioritization of initiatives in a fast-paced environment with many interdependencies.
  • Manage relationships with multiple internal customers at data centers and 3PL partners with associates on their teams dedicated to our account.
  • Recognize improvement opportunities to the cost and/or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to your peers and management for approval, and provide ongoing project management.

At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.