Vice President, Information Technology

The Vice President (VP), Information Technology (IT) will lead the ASPCA’s IT function, and provide vision and leadership for developing, enhancing and maintaining the ASPCA’s information technology services. The ASPCA supports a variety of applications for a mobile, dispersed, and diverse staff. Our operations include a 24-hour animal poison control center, an animal hospital, numerous clinics, and adoption center, a corporate office, and field operations. Directing a staff of 25+ professionals located predominantly in New York City, the VP, IT aligns technology strategy with business needs and directs IT staff to deliver solutions that enable the organization to achieve its objectives efficiently and effectively.

Responsibilities:

Strategic Planning and Execution (45%):

• Collaborate with department heads and other organizational leaders to comprehensively understand organizational work and strategy to effectively create an aligned IT strategy
• Work with subject matter experts (SMEs) within the IT Department to map organizational needs and strategy to technological solutions; effectively translate proposed solutions into program impact and operational costs, including IT staffing
• Identify areas of improvement within the IT department in order to obtain better results, increase program impact, and reduce costs
• Collaborate inside and outside the IT Department to implement improved solutions
• Take full advantage of major enterprise applications that the ASPCA uses, such as Okta, Workday, Box, O365, DocuSign, etc., including integrations and all available application program interfaces (APIs)
• Coordinate with IT SMEs to stay informed of changes in technology and keep the ASPCA nimble by making strategic updates and anticipating upcoming needs and changes
• Manage the continual flow of technological change within the organization, necessitated by the above points, by dedicating resources to targeted communication, training, and feedback loops
• Organize appropriate staff to prepare the ASPCA for potential disasters and security breaches, and maintain payment card industry (PCI) and other compliance standards as required
• Oversee the IT department budget and collaborate with senior management to manage the organization’s overall technology spend; provide financial justification for proposed purchases and services including outsourcing of IT solutions when appropriate; and establish and oversee vendor/partner relationships and contracts

Lead and Develop IT Staff (45%):

• Develop a workforce and structure that effectively delivers the IT team’s strategy and foster an environment of accountability, frank and effective bi-directional communication, and team cohesion that attracts, develops, and retains top IT talent
• Develop IT managers who can inform strategic decisions, work independently on large initiatives, and who can effectively grow their own staff to deliver results
• Maintain a culture of continuous learning, including budgeting the necessary time and money that allows IT staff to keep up with technological change as well as supports internal promotions and expanded responsibilities
• Supervise and provide expert guidance to four direct reports and the teams they lead
• Conduct regular one-on-one meetings with direct reports
• Consistently utilize ASPCA developmental tools and conduct yearly reviews of direct reports to measure progress and support professional development
• Support the hiring process for IT positions as needed, including partnering with the People Team and involving all key stakeholders in hiring processes

Operational Triage (10%):

• Maintain accountability for all customer service concerns, strategic concerns, and staffing concerns and be the ultimate problem-solver as needed
• Keep IT staff informed of organizational changes: continually translate all communications into IT-specific impact; draw links between different initiatives and how they affect the team
• Keep the organization informed of IT Department and technological changes: translate those communications into specific program impacts

Exemplifies the ASPCA’s Core Values:

• Has Commitment and dedication to improving the lives of animals
• Demonstrates Ownership and feels responsible for outcomes
• Believes in Team – that we are stronger together
• Seeks to Elevate others and reimagine what is possible
• Focuses on Impact , specifically making change for animals

Additional Information:

• Must be available for off-hours support of mission critical applications
• Some travel to ASPCA locations and training sites (about 15% annually)

Qualifications:

Ability to present IT objectives and issues to non-technical senior management and other audiences (both in written and spoken communication); ability to advise executives in technology utilization and strategy, Able to identify and implement short-term solutions that maintain stability and achieve operating improvements while evaluating long-term requirements for fundamental change, Existing and continuing knowledge of IT best practices and current/emerging technologies, Knowledge of PCI and emerging technologies and proven ability to integrate new technologies into existing infrastructure, Knowledge of software development life-cycle methodologies, including business requirements, project management, portfolio management, and end user support for stakeholders in different communities across multiple locations, including remote settings

Language:

English

Education and Work Experience:

Bachelors: Information Technology, High School Diploma (Required)

10+ years of experience managing an IT team or division of a mid-size to large organization with multi-ple locations, Experience directly serving business users as a primary responsibility, Experience managing budgets and relationships with outside vendors, Experience managing high-performing teams and building strong culture with inclusive and authentic leadership

Our EEO Policy:

The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

Please don’t forget to attach your resume and cover letter to complete your application.