Senior Vice President

Company: Marsh & McLennan Companies, Inc.
Location: San Francisco, CA

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Oversee the production and maintenance of professional reinsurance programs for current and prospective clients: lead a team of brokers, establish and maintain strong client and market relationships, monitor documentation and accounting, manage time and expenses for profitable results


New Business Development

  • Develop and present new/renewal/prospective presentations to clients and reinsurers.
  • Produce new clients and design programs for them, establish relationships through meetings, exhibit professional skills, and entertain in order to generate revenue.


Project Management

  • Oversee the timely production of appropriate account/program documents.
  • Liaise with Guy Carpenter service departments to ensure the proper level of client service and timely flow of business process.
  • Monitor the follow-up on contract documentation, ensuring the timely flow of materials.
  • Monitor accounting (payments, collections, etc.) anticipating and preventing problems when possible.


Business Retention

  • Renew reinsurance programs, meeting with and entertaining clients as needed to learn their needs and maintain strong relationships.
  • Design new programs for clients’ needs, placing business with client-approved reinsurers
  • Respond to client queries and concerns, resolving issues promptly.
  • Establish and maintain strong relationships with reinsurers, clients, colleagues, and Marsh.
  • Respond to client requests for information (reinsurers financial reports, industry issues, etc.) coordinating with Market Information and other departments, as necessary.


Budget Management

  • Manage expenses, time, services, etc. in order to maximize GC profits.
  • Actively participate in the revenue/budget process.


Documentation

  • Document all external correspondence and telephone conversations in accordance with GC procedures, including where appropriate, GC Professional Standards guidelines, minimizing the potential for errors and omissions.


Business Knowledge

  • Maintain comprehensive knowledge of reinsurer capabilities (product lines, capacity, approvals, etc), with the help of Market Information Department, Legal Department, and other departments as necessary


Management

  • Lead a team of brokers to ensure proper training; assign clear duties and guidelines, monitor progress and provide performance feedback; make recommendations on hiring, salary, disciplinary action, etc., in accordance with GC policies


Education

  • Bachelor’s Degree required. Master’s Degree and/or other insurance designations such as CPCU, ARe, ARM preferred.


Experience

  • 10 years related experience with the ability to deal with moderately complex accounts and mid-sized generating clients.


Knowledge and skills

  • Thorough knowledge of insurance/reinsurance concepts and terms for developing and placing reinsurance programs, preparing placement slips and cover notes and drafting or amending new and existing contracts.
  • Excellent interpersonal skills for establishing and maintaining good client, reinsurer and internal relationships.
  • Excellent verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets and GC colleagues at many levels.
  • Strong ability to prioritize workload according to volume, urgency, etc. as well as the workload of others.
  • Strong ability to find creative solutions to new problems, as they arise.
  • Strong ability to be organized and pay attention to detail.
  • Strong computer skills for using Microsoft Office (Excel, Word, PowerPoint) and Lotus Notes.
  • Strong ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives.
  • Strong ability to identify client needs and access and organize resources including senior management, to deliver solutions which meet or exceed client expectations.
  • Strong ability to manage complex clients and help them address issues proactively.
  • Strong ability to effectively communicate and implement strategic initiatives for the firm.
  • Strong ability to possess strong knowledge of the relevant insurer marketplace, including those that provide alternate solutions. Maintain market relationships in order to identify and facilitate placement and resolve issues.
  • Work with discipline, industry, practice to sometimes identify and always encourage new product and service developments and marketing opportunities; lend technical support to them.
  • Strong ability to share information with other functional areas to enhance performance for the firm.
  • Strong ability to act as a role model and positive example for the organization by consistently exhibiting “Core Competencies” as defined by our Driving For Performance Initiative.
  • Strong ability to express a point of view and challenge the status quo to move the organization forward.
  • Strong ability to be open and flexible to changes in the organization and marketplace.
  • Strong ability to contribute to talent recruitment and development.
  • Ability to travel (including internationally), entertain, and attend meetings, up to 70% of the time.