Oversee the production and maintenance of professional reinsurance programs for current and prospective clients: lead a team of brokers, establish and maintain strong client and market relationships, monitor documentation and accounting, manage time and expenses for profitable results
New Business Development
- Develop and present new/renewal/prospective presentations to clients and reinsurers.
- Produce new clients and design programs for them, establish relationships through meetings, exhibit professional skills, and entertain in order to generate revenue.
Project Management
- Oversee the timely production of appropriate account/program documents.
- Liaise with Guy Carpenter service departments to ensure the proper level of client service and timely flow of business process.
- Monitor the follow-up on contract documentation, ensuring the timely flow of materials.
- Monitor accounting (payments, collections, etc.) anticipating and preventing problems when possible.
Business Retention
- Renew reinsurance programs, meeting with and entertaining clients as needed to learn their needs and maintain strong relationships.
- Design new programs for clientsâ needs, placing business with client-approved reinsurers
- Respond to client queries and concerns, resolving issues promptly.
- Establish and maintain strong relationships with reinsurers, clients, colleagues, and Marsh.
- Respond to client requests for information (reinsurers financial reports, industry issues, etc.) coordinating with Market Information and other departments, as necessary.
Budget Management
- Manage expenses, time, services, etc. in order to maximize GC profits.
- Actively participate in the revenue/budget process.
Documentation
- Document all external correspondence and telephone conversations in accordance with GC procedures, including where appropriate, GC Professional Standards guidelines, minimizing the potential for errors and omissions.
Business Knowledge
- Maintain comprehensive knowledge of reinsurer capabilities (product lines, capacity, approvals, etc), with the help of Market Information Department, Legal Department, and other departments as necessary
Management
- Lead a team of brokers to ensure proper training; assign clear duties and guidelines, monitor progress and provide performance feedback; make recommendations on hiring, salary, disciplinary action, etc., in accordance with GC policies
Education
- Bachelorâs Degree required. Masterâs Degree and/or other insurance designations such as CPCU, ARe, ARM preferred.
Experience
- 10 years related experience with the ability to deal with moderately complex accounts and mid-sized generating clients.
Knowledge and skills
- Thorough knowledge of insurance/reinsurance concepts and terms for developing and placing reinsurance programs, preparing placement slips and cover notes and drafting or amending new and existing contracts.
- Excellent interpersonal skills for establishing and maintaining good client, reinsurer and internal relationships.
- Excellent verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets and GC colleagues at many levels.
- Strong ability to prioritize workload according to volume, urgency, etc. as well as the workload of others.
- Strong ability to find creative solutions to new problems, as they arise.
- Strong ability to be organized and pay attention to detail.
- Strong computer skills for using Microsoft Office (Excel, Word, PowerPoint) and Lotus Notes.
- Strong ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives.
- Strong ability to identify client needs and access and organize resources including senior management, to deliver solutions which meet or exceed client expectations.
- Strong ability to manage complex clients and help them address issues proactively.
- Strong ability to effectively communicate and implement strategic initiatives for the firm.
- Strong ability to possess strong knowledge of the relevant insurer marketplace, including those that provide alternate solutions. Maintain market relationships in order to identify and facilitate placement and resolve issues.
- Work with discipline, industry, practice to sometimes identify and always encourage new product and service developments and marketing opportunities; lend technical support to them.
- Strong ability to share information with other functional areas to enhance performance for the firm.
- Strong ability to act as a role model and positive example for the organization by consistently exhibiting “Core Competencies” as defined by our Driving For Performance Initiative.
- Strong ability to express a point of view and challenge the status quo to move the organization forward.
- Strong ability to be open and flexible to changes in the organization and marketplace.
- Strong ability to contribute to talent recruitment and development.
- Ability to travel (including internationally), entertain, and attend meetings, up to 70% of the time.