Junior Project Manager

Lumber Liquidators…A GREAT place to work!

With more than 400 locations, Lumber Liquidators is North America’s largest specialty retailer of hardwood flooring. Our associates drive our success through a commitment to providing customers with the highest quality product at the lowest prices. Lumber Liquidators offers excellent career growth opportunities. Other benefits include a low premium medical plan, paid holidays and time off, a 401(k) plan with an employer match that is immediately vested, and a casual work environment.

GENERAL POSITION SUMMARY

This position manages the phases, activities and tasks given specific time, cost and quality constraints to deliver the required project outcome and achieve total customer satisfaction. This individual will be the primary planning and coordination contact for our IT vendors and Real Estate in new store or relocation store activities related to activating IT systems.

ESSENTIAL FUNCTIONS (DUTIES AND REQUIREMENTS) OF THE POSITION

Job Duties and Responsibilities:

• Plan, schedule and track project timelines, milestones and deliverables using best practices and tools for project execution and management.
• Manage small to medium complexity IT projects to include, but not limited to, working with IT network vendors and LL internal teams for new stores, relocating stores, and store circuit replacements.
• Develop full-scale project plans using MS-Project and/or Excel and associated communications documentation.
• Identify and manage project dependencies and critical path using MS-Project and/or Excel.
• Estimate the resources and participants needed to achieve project goals.
• Identify project stakeholders, set and continually manage project expectations r of those stakeholders. Renegotiate delivery dates as needed and keep project team members/vendors aligned with target dates.
• Set and delegate tasks and responsibilities to appropriate personnel.
• Collaborate and communicate with internal and external stakeholders to manage changes in project scope, identify potential crises, and devise contingency plans.
• Proactively identify and resolve issues and provide conflict resolution within the project team.
• Develop and deliver weekly progress reports, proposals, requirements documentation (as applicable), and presentations.
• Ensure adherence to Software Development Life Cycle and inclusion of mandatory artifacts from an audit compliance perspective.
• Documents and develops procedures for store openings and remodeling.
• Coordinates with vendors, I.T. personnel, and Sales Operations for store openings or remodeling.

Additional Requirements:

• Excellent verbal and written communication skills for presenting information and responding to questions from co-workers, vendors, clients, and customers.
• Enthusiastic, detail-oriented multi-tasker. Respond and follow up quickly and consistently to issues and inquiries.
• Self-starter, able to determine a path forward even with some ambiguity.
• Ability to interface with business partners, vendors, business analysts, developers, and project managers.
• Execute special projects and perform other duties as assigned.
• Ability to solve problems and apply creative and timely solutions.
• Attendance and reliability is extremely important in this position.
• Customer Focus – Establish and maintain effective customer relationships. Seek to understand customer needs and deliver solutions that meet customer expectations. Keeps overall project success in mind.
• Accountability – Follow through on commitments. Take personal responsibility for decisions, actions, and failures. Ensure task ownership and timelines are clear to all parties involved, provide timely follow up on those commitments.
• Collaboration – Cooperate with others to achieve shared objectives and get work done. Consider interests of others as well as one’s own. Comfortable working in a matrixed environment, excellent communication skills and able to easily adapt to changing circumstances.
• Instill Trust – Show consistency in word and action. Treat others with respect. Operate with honesty and integrity.
• Change Management – Adaptable to a fast paced, shifting work environment; willing to remain flexible to accommodate changing business conditions, work requirements, customer and scheduling needs.
• Detail Oriented – Attention to detail, ability to focus on the project or task-at-hand, adherence to Company policies and requirements while consistently delivering error free results.
• Leads by example in following the Company Code of Business Conduct (Ethics), all applicable tenants of the Lacey Act and all other applicable laws, policies and procedures. Immediately reports all concerns to the appropriate party.

POSITION QUALIFICATIONS

Education:

• Bachelor’s degree in Business or Information Systems preferred

Related Experience, Qualifications and/or Certifications:

• 2+ years of relevant and progressive experience with IT project management; or an equivalent combination of education and experience.
• Retail experience is a plus.
• Experience in a public company is a plus.
• Demonstrated knowledge of Waterfall and Agile methodologies.
• Proficient in MS-Project, Word, Sharepoint, advanced Excel skills.
• PMP or CSM preferred.
• Ability to troubleshoot and solve problems to analyze, plan and lead project initiatives from inception to completion.
• Experience resolving vendor related issues, managing vendor resources -software and hardware providers, onsite, near shore and offshore.
• Ability to work to manage shifting priorities, demands and timelines through analytical and problem solving capabilities in a high-volume, fast-paced environment.

Computer Skills / Special Equipment Knowledge:

• Experience with one or more of the following a plus: ERP system, cloud based technology implementation, network/server infrastructure project.

The Company has reviewed this position summary to ensure that a description of the basic expectations, required qualifications and physical requirements have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as the job description which provides a more detailed list of essential functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and does not change the “at-will” relationship. Lumber Liquidators reserves the right to change this position summary, the job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Contact the Human Resources department (HR) with any questions.

Lumber Liquidators is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability status, protected veteran status or any other basis protected by applicable federal, state or local law. Lumber Liquidators also prohibits harassment of applicants or employees based on any of the protected categories. Lumber Liquidators also complies with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.

If you need assistance or to request a reasonable accommodation due to a disability related to the search for employment opportunities or to complete an application, please contact us at recruiting@lumberliquidators.com or by telephone at 866-713-6588.

Lumber Liquidators is a smoke-free, tobacco-free work environment. In accordance with applicable state and local law, smoking is allowed only in designated smoking areas.