Administrative Services Manager – CMW

Certified Laboratories, Inc. has an exciting and challenging opportunity for an accomplished, self-directed, driven, and engaging Administrative Services Manager to oversee and support a staff of employees while managing the broad organizational functions of all office related departments. In this key role, you will strategically manage, while providing support and guidance for the staff to implement the successful coordination and delivery of the day-to-day operations, including staffing and administration of policies and procedures to ensure timeliness and accuracy of our work product.

Essential Functions

• Coordinate and monitor the daily work flow among the Administrative personnel and work proactively with other departments to ensure optimal results.
• Interact with and respond to client requests; ensure the timeliness, accuracy, and integrity of service; resolve customer issues.
• Identify and implement efficiencies; increase accuracy, productivity, and cost effectiveness.
• Support and monitor administration of work orders, invoicing, payables, receivables, and purchase orders for the entire facility.
• Supervise the administrative staff to ensure that all COD’s are billed, deposits are made and all requested back-up and paperwork are forwarded to the corporate office.
• Monitor courier routes and work product of traffic personnel ensuring compliance with policies and procedures, including but not limited to, reviewing route requests with the couriers and reviewing incoming product to the facility with the respective supervisors of each department.
• Administer payroll using the ADP payroll system, including computing and recording employee time correctly.
• Assist Corporate HR with the maintenance employee records and activities related to medical insurance, 401(k) plan, and personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.
• Assists the Technical Sales Executive to develop new and maintain existing business to ensure the continuous growth of the company.
• Support as an on-site IT; troubleshooting local systems and equipment including file servers, and domain controllers.

• 5-7 years’ related work experience, in a scientific environment desired.
• Bachelor’s degree in Business related field.
• Must be knowledgeable of HR practices.
• Strong working knowledge of desktop support.
• Proven ability to strategically and effectively manage a department/office and use good judgment in stressful situations
• Strong problem-solving, decision making, and conflict resolution skills
• Commitment to detailed, accurate and timely results
• Effective written and verbal communication skills
• Must have high technical and analytical abilities to handle operational problems to keep a smooth work flow.

We value our employees as they are the key to our success. Our commitment to your success is enhanced by a competitive salary with an extensive benefits package. We work to maintain a progressive and collaborative work environment where we empower people and provide them with opportunities to develop their long term career.

Certified Laboratories, Inc. is a nationally recognized laboratory. We are one of the largest, private, independent laboratories in the nation and are located in New York, Illinois, and California. Each of our laboratories has its own area of expertise and is acknowledged as a leader in the field of food safety and analysis.

Certified Laboratories values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Laboratories will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.