Regional Accounts Receivable Director – Skilled Nursing

Together, our facility core values and team core values define our commitment to the principals of wellness and enrichment. We believe our focus on the overall wellness of our residents and our commitment to enriching their lives can make a difference in our industry.

The Regional Accounts Receivable Director works with Administrators and Business Office Mangers on policies, practices and procedures regarding accounts receivables. The RARD is involved in training and evaluating the business office staff. The RARD must be able to research, analyze and report discrepancies, problems and recommend solutions to corporate staff as necessary. Some travel to multiple communities required.

Major Responsibilities:

• Revenue Management and Accounts Receivable oversight for centers within region including billing and collection practices/guidelines ensuring timely and accurate billing, enforcement of collection practices/guidelines and compliant approval for revenue adjustments and bad debt write-offs.
• Evaluates and monitors business office operations in accordance with established standards of practice.
• Ensures integrity and confidentially of all patient financial data.
• Audits and trains collection activity for patient carriers.
• Reviews facility systems used for financial record keeping including the issuing of receipts, auditing bank deposits and payments in accordance with proper segregation of duties.
• Produces reports for analysis purposes as needed.
• Oversees month-end close activities related to auditing charges, census and cash receipts.
• Adheres to all facility Standards of Practice as well as state and federal guidelines.
• Ensures that billing practices are accurate and cash collection expectations are met.
• Participates in the hiring process of the Business Office.
• Designs, creates, and provides orientation, training and guidance to new Business Office staff.
• Insures collection and billing activities of the facility are not interrupted in the event of staff turnover.
• Acts as the subject matter expert for critical areas in A/R, including resolving issues, embracing changes, and incorporating updates as needed.
• Analysis and reconciliation of accounts for all payers on a weekly, monthly, and annual basis.
• Participate in the pre-survey reviews at center in preparation for yearly surveys and assist in resolution of a survey issues.
• Monitor the Medicare Bad Debt Process including the review of completed logs and backup documentation.
• Participates in the Quality Assurance Process Improvement Program:

• > Identifies and evaluates trends
• > Assists with Root Cause Analysis
• > Assists in identifying appropriate solutions
• > Supports facility follow-up through appropriate measurement design
• Prepare ad hoc analysis in order to provide needed financial insights to assist in the financial analysis of operations of each center.

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• Performs other duties as assigned

Position Qualifications

Education/Learning Experience

Point Click Care (PCC) system working knowledge, Degree in Healthcare, Accounting, or Finance

Preferred Work Experience

• Trained on pdpm billing
• 5+ Years Experience as a Business Office Manager in Skilled Nursing
• 3+ Years Experience as a Regional AR Director in Skilled Nursing
• Thorough knowledge of state and federal regulations regarding skilled nursing.
• Required experience in third-party billing and reimbursement including Medicare and commercial insurance.
• Experience with Microsoft products to include Word, Excel, and Outlook
• Ability for some travel
• Able to prioritize and organize tasks at hand to meet specific deadlines.
• Attention to detail and accuracy.
• Must have excellent written and verbal communication skills.

Benefits:

• Health insurance
• Dental insurance